Assistant Property Manager Floater - Westchester, NY

Rose Associates Inc.•New York, NY

1d•$70,000 - $75,000•Onsite

About The Position

Rose Associates is seeking a dedicated, detail-oriented Assistant Community Manager to support the day-to-day operations of multifamily residential communities in Westchester, New York. The role supports the Community Manager with resident relations, administrative work, leasing, financial processes, inspections, and coordination with property management, maintenance teams, vendors, and other departments. The position is on-site and requires moving throughout buildings to address community matters and meeting with residents, staff, vendors, and visitors. The employee may also be asked to perform duties outside their normal responsibilities as needed. The position requires working in residential environments where domestic pets may be present, including common areas, building offices, amenity spaces, and occupied apartments. Employees must be able to perform the essential functions of the role in these spaces and ascend and descend stairs while encountering varying environmental conditions. The role also requires availability for after-hours emergencies and weekend work on Saturdays and Sundays.

Requirements

At least 3 years of multifamily leasing and/or assistant community management experience.
Proficiency with computers and community management software, including Microsoft Office, iLuvLeasing, On-Site, Elise AI, RentCafe, and Yardi.
Technical knowledge of building operations and maintenance.
Understanding of marketing trends, budgeting, and reporting.
Valid New York State real estate license, or ability to obtain one within the first 120 days of employment; active license holders must register their license with Rose Associates upon hire.
Work authorization required.
Availability to work weekends, Saturdays and Sundays.
Ability to ascend and descend stairs and work in varying environmental climates and circumstances.
Ability to perform the essential duties in residential environments where domestic pets may be present, including occupied apartments.
Ability to be present on-site, move throughout the building, and communicate with tenants, staff, vendors, and visitors.
Availability for after-hours emergencies.

Nice To Haves

Bachelor’s degree in business, marketing, real estate, or finance is preferred.

Responsibilities

Address resident requests, complaints, and inquiries in accordance with contractual obligations and standards.
Act as a liaison between ownership and residents, including drafting and distributing resident communications.
Foster positive relationships among residents, management, and building staff.
Assist with analyzing income and expense patterns, budget forecasting, accounts payable and receivable, compliance paperwork, and office files.
Manage office supply inventory and monitor storage, bicycle, and fitness agreements for compliance.
Prepare monthly reports and help ensure delinquency remains below 0.5% of GPR.
Assist with community inspections and coordinate move-in and move-out schedules.
Collect insurance certificates and process move-out reports and security deposit refunds.
Enter data into the online work order system and support the Resident Manager with post-move-out walkthroughs.
Collaborate with property management and maintenance on renovations and CapEx projects; obtain vendor estimates, review contracts, recommend modifications, and coordinate vendors for repairs.
Conduct leasing demonstrations; monitor and maintain new and renewal leases; support optimal renewal rates; process lease administration paperwork; and enter information into property management systems.
Assist with lease enforcement, including reviewing applications, conducting inspections, and ensuring notice requirements are met.
Maintain marketplace intelligence to support sales, marketing, and operational initiatives for budgeted occupancy and customer retention goals.
Supervise resident retention programs and collaborate with internal departments.
Respond to after-hours emergencies as needed, ensure insurance requirements are met, report liability and property incidents to upper management, and submit required paperwork.
Be present on-site and move throughout the building to address community matters and meet with tenants, staff, vendors, and visitors.
Perform other duties outside normal responsibilities as needed.