Assistant Property Manager - New York, NY

Rose Associates Inc.•New York, NY
•$83,000 - $85,000•Onsite

About The Position

Rose Associates is seeking a dedicated, detail-oriented Assistant Community Manager to support day-to-day operations, resident relations, and administrative work at multifamily properties. The position supports the Community Manager and helps ensure the success of residential communities. The role is on-site in New York, NY and requires weekend availability. The posting states an annual salary range of $83,000–$85,000, with significant incentive pay and full benefits packages available.

Requirements

  • Minimum of 3 years of multifamily leasing and/or assistant community management experience.
  • Proficiency with computers and community-management software, including Microsoft Office, iLuvLeasing, On-Site, Elise AI, RentCafe, and Yardi.
  • Technical knowledge of building operations and maintenance.
  • Understanding of marketing trends, budgeting, and reporting.
  • Valid New York State real estate license or ability to obtain one within the first 120 days of employment; active license holders must register their license with Rose Associates upon hire.
  • Work authorization required.
  • Must be available to work Saturdays and Sundays.
  • Must be able to move throughout the building and ascend and descend stairs.
  • Must be comfortable with varying environmental climates and circumstances.
  • Must be able to perform essential job duties in residential areas where domestic pets may be present, including occupied apartments.

Nice To Haves

  • Bachelor’s degree in business, marketing, real estate, or finance.

Responsibilities

  • Address resident requests, complaints, and inquiries in accordance with contractual obligations and standards.
  • Liaise between ownership and residents, including drafting and distributing resident communications.
  • Foster positive relationships among residents, management, and building staff.
  • Assist with analyzing income and expense patterns, budget forecasting, accounts payable and receivable, compliance paperwork, and office files.
  • Manage office-supply inventory and monitor storage, bicycle, and fitness agreements for compliance.
  • Prepare monthly reports and help ensure delinquency remains below 0.5% of GPR.
  • Assist with community inspections, coordinate move-in and move-out schedules, collect insurance certificates, and process move-out reports and security deposit refunds.
  • Assist with data entry in the online work-order system and support the Resident Manager with post-move-out walkthroughs.
  • Collaborate with property management and maintenance on renovations and capital expenditure projects; obtain vendor estimates, review contracts, recommend modifications, and coordinate vendors for repairs.
  • Conduct leasing demonstrations; monitor and maintain new and renewal leases, including optimal renewal rates; process lease administration paperwork; and enter information into property-management systems.
  • Assist with lease enforcement, including application review, inspections, and notice requirements.
  • Maintain competitive marketplace intelligence to support sales, marketing, and operational initiatives for occupancy and customer-retention goals.
  • Supervise resident-retention programs and collaborate with internal departments.
  • Be available for after-hours emergencies, ensure insurance requirements are met, report liability and property incidents to upper management, and submit necessary paperwork.
  • Be present on-site and move throughout the building to address community matters and communicate with tenants, staff, vendors, and visitors.
  • Perform other duties outside normal responsibilities as needed.

Benefits

  • Significant incentive pay in addition to base compensation.
  • Full benefits package.
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