Assistant Property Manager - South Loop

Mercy Housing • Chicago, IL

2d • Onsite

About The Position

The Assistant Property Manager works with the Property Manager in the day-to-day operations of South Loop, an affordable housing apartment community in Chicago. The role provides customer service to residents and visitors, takes initiative, and provides direction to staff. The Assistant Property Manager works with the Front Desk and Maintenance site teams and coordinates resident engagement and events. This is an on-site position. Strong understanding of HUD and Tax Credit experience are essential.

Requirements

• High school diploma or equivalent.
• Strong understanding of HUD and Tax Credit experience are essential.
• Adhere to complex regulatory requirements.
• Maintain resident accounts receivable ledgers under supervision.

Nice To Haves

• One year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.

Responsibilities

• Enter data in resident accounts receivable ledgers.
• Assist with resident records documentation.
• Collect rent and other income, make bank deposits, and forward receipts.
• Assist with the leasing process from initial application to move-in.
• Respond to customer service requests.
• Work with the Property Manager in the day-to-day operations of the property.
• Provide customer service to residents and visitors.
• Take initiative and provide direction to staff.
• Work with Front Desk and Maintenance site teams.
• Coordinate resident engagement and events.
• May work outside normal business hours to respond to property needs.

Benefits

• Several healthcare plans to choose from.
• Dental coverage, including adult and child orthodontia.
• Vision coverage.
• 15 days of earned PTO in the first year.
• 12 company holidays and 2 floating holidays.
• 403(b) with match.
• Early close Fridays with 3 paid hours each Friday.
• Early close before a holiday with 3 paid hours.
• Paid time off between Christmas and New Year's Holiday.
• Paid volunteer time.
• Paid parental leave and caregiver leave.
• Paid life insurance.
• Free Employee Assistance Plan.
• Free basic dental.
• Pet insurance options.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED