Assistant Property Manager - South Loop
About The Position
The Assistant Property Manager works with the Property Manager in the day-to-day operations of South Loop, an affordable housing apartment community in Chicago. The role requires a strong understanding of HUD and tax credit requirements and includes customer service for residents and visitors, taking initiative and providing direction to staff, and working with the Front Desk and Maintenance site teams to coordinate resident engagement and events. This is an on-site position. The position also supports resident account and records administration, rent collection, deposits, leasing, and customer service requests. The employee may need to work outside normal business hours to respond to property needs.
Requirements
- High school diploma or equivalent.
- Strong understanding of HUD requirements.
- Tax credit experience.
- Ability to adhere to complex regulatory requirements.
- Ability to maintain resident accounts receivable ledgers under supervision.
Nice To Haves
- One year of administrative, office, accounting, or customer service experience.
- Property management work experience and knowledge of applicable local and federal housing laws.
- Knowledge of real estate property management applications.
Responsibilities
- Enter data in resident accounts receivable ledgers.
- Assist with resident records documentation.
- Collect rent and other income, make bank deposits, and forward receipts.
- Assist with the leasing process from initial application through move-in.
- Respond to customer service requests.
- Work with the Property Manager in day-to-day property operations.
- Provide customer service to residents and visitors, take initiative, and provide direction to staff.
- Work with Front Desk and Maintenance site teams and coordinate resident engagement and events.
- Adhere to complex regulatory requirements and maintain resident accounts receivable ledgers under supervision.
Benefits
- Several healthcare plans to choose from.
- Dental insurance, including adult and child orthodontia.
- Vision insurance.
- 15 days of earned PTO during the first year.
- 12 company holidays and 2 floating holidays.
- 403(b) with employer match.
- Early close Fridays, with 3 paid hours each Friday.
- Early close before a holiday, with 3 paid hours.
- Paid time off between Christmas and New Year's Holiday.
- Paid volunteer time.
- Paid parental leave and caregiver leave.
- Paid life insurance.
- Free Employee Assistance Plan.
- Free basic dental.
- Pet insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
