Assistant Property Manager (Virginia)

Drucker and Falk LLC•Richmond, VA

2d•$18 - $31•Onsite

About The Position

The Assistant Property Manager (APM) plays a crucial role in the daily operations of the property, supporting the Property Manager in all aspects of community management. This position involves direct responsibility for financial transactions, resident relations, marketing, and administrative tasks. The APM must be capable of managing the office in the Property Manager's absence and ensuring all operational procedures are followed.

Requirements

4-year Degree
2-year Associates Degree
2 years’ work experience in retail sales or customer related service
Professional Appearance
Collection Experience
Administrative Experience
Detailed oriented individual with excellent interpersonal skills
Knowledge of apartment rental and collection practices
Excellent customer service skills as well as sales and marketing skills
Organizational and multi-tasking skills
Ability to work well with others and ability to work independently
Strong written and verbal communication skills
Current driver's licenses
Knowledge of Residential Property Management

Nice To Haves

Bi-Lingual preferred
Yardi expertise preferred
ARM or CAM preferred

Responsibilities

In the absence of the Property Manager, the APM is in charge of the office and shall become responsible for all monies pertaining to the community and must ensure daily bank deposits are made.
Show apartments and process applications for prospective residents.
Handle and coordinate all details of move-ins and move-outs.
Prepare and maintain resident files according to company policies.
Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
Process maintenance service requests.
Actively participate in maintaining good resident relations in the community.
Prepare weekly traffic/renewal status reports.
Keep the advertising and websites file up to date.
Cooperate with other departments within the company.
Handle any other special assignments which may be given from time to time by the Property Manager or Regional Property Manager.
If there is more than one Assistant Property Manager at a site, the Property Manager will designate the Assistant Property Manager who will be in charge of the property in the Property Manager’s absence.
Perform Outreach Marketing as directed by Property Manager/Regional Property Manger.
Follow-up on prospective rental leads/visitors.
Process Accounts Payable and Accounts Receivable as instructed.
Performs other duties as assigned.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external).