Assistant Property Manager, Multifamily

Cushman & Wakefield•Parkville, MO

7d•Onsite

About The Position

The Assistant Property Manager helps maintain the community to a market-ready standard and deliver a high level of service. The role supports the Property Manager with community operations, staff supervision, customer service, leasing and marketing, and budget and financial management. The position also helps build and motivate a high-performing on-site team and ensures company policies and procedures are followed.

Requirements

High school diploma, GED, or technical or vocational school education required.
At least 3 years of property management experience.
At least 1 year of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Help ensure the smooth operation of the community in a fast-paced environment.
Assist the Property Manager with property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide superior customer service and communication to residents and prospects to improve satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork in accordance with company standards.
Track and evaluate advertising and client traffic.
Model and maintain the Cushman & Wakefield mission and company standards.
Assist with day-to-day operations of the on-site team and ensure company policies and procedures are followed.
Interview, hire, and coach staff as needed to maintain an effective on-site team.
Maintain resident files in accordance with company standards.
Promote a positive living environment through prompt conflict resolution and consistent follow-up.
Manage and maintain the community budget and finances.
Work with leasing staff to meet leasing and marketing goals.
Identify leasing performance opportunities and set goals to improve staff performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance.
Supplementary benefit options, including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts with major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, disability insurance, and additional paid and unpaid time-away programs.
Competitive pay.