Assistant Property Manager

The Klotz Group of CompaniesJacksonville, FL
Onsite

About The Position

We are a disciplined, performance-driven owner and operator of multifamily real estate assets. We do not manage properties passively—we operate businesses. Every asset reflects our standards. Every leader is accountable for results. Property operations are not reactive or administrative. They require ownership, execution, and on-site leadership. Standards are non-negotiable, and follow-through is expected. The Assistant Property Manager plays a critical on-site leadership role, supporting the Property Manager while directly owning key operational, financial, and leasing functions. This role is hands-on and accountability-driven. You are responsible for driving leasing activity, maintaining strong collections, supporting resident relations, and ensuring the property operates efficiently, professionally, and in accordance with LVL Living standards.

Requirements

  • Strong collections experience (required)
  • Strong leasing and sales skills (required)
  • Outreach marketing and social media experience (required)
  • Working knowledge of Fair Housing regulations
  • Proficiency with property management software (Rent Manager, I LOVE LEASING or similar preferred)

Nice To Haves

  • Prior multifamily property management experience (preferred)
  • Bilingual (English/Spanish) preferred

Responsibilities

  • Assist in managing daily operations including leasing, resident relations, compliance, and reporting
  • Ensure the property remains clean, professional, safe, and market-ready at all times
  • Identify issues proactively and address them with urgency and follow-through
  • Execute leasing activity with professionalism and urgency
  • Conduct follow-ups, tours, and application processing
  • Support outreach marketing initiatives, including resident events and local engagement
  • Manage and assist with social media presence and online marketing efforts to drive traffic and lead generation
  • Ensure accurate and timely updates across all listing platforms
  • Maintain strong rent collections and delinquency follow-up
  • Communicate professionally and consistently with residents regarding balances and payment plans
  • Support financial tracking, reporting, and accuracy
  • Escalate issues appropriately while maintaining compliance and professionalism
  • Address resident concerns with professionalism, firmness, and fairness
  • Enforce lease terms and community policies consistently
  • Maintain accurate documentation and files that are audit-ready
  • Ensure Fair Housing compliance in all interactions
  • Work collaboratively with the Property Manager, leasing, and maintenance teams
  • Uphold expectations, standards, and accountability daily
  • Assist with coordination of turns, work orders, and move-ins/move-outs
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