Assistant Property Manager
About The Position
The Assistant Manager plays a key role in supporting the overall success of the community by delivering exceptional service, driving leasing performance, and maintaining strong operational and financial practices. This position serves as both a sales leader and operational partner to the Property Manager, ensuring a seamless experience for residents, prospects, and team members alike. This role blends leasing, customer service, administration, and financial responsibilities. The Assistant Manager helps create a welcoming environment while also supporting the day-to-day operations that keep the community running smoothly.
Requirements
- Strong leasing and closing skills with a customer-first mindset.
- Excellent communication and interpersonal skills.
- Organized, detail-oriented, and able to manage multiple priorities.
- Proficiency in Microsoft Office and property management software.
- Ability to work a flexible schedule, including weekends as needed.
Nice To Haves
- 1–3 years of experience in leasing, property management, customer service, or a related field.
- Basic understanding of accounting practices (accounts receivable/payable).
- Knowledge of Fair Housing and related regulations.
Responsibilities
- Greet prospective residents, identify their needs, and professionally present apartment homes and community features.
- Guide prospects through the leasing process and secure lease agreements from qualified applicants.
- Maintain up-to-date and accurate information across advertising platforms.
- Support and execute renewal strategies, including resident outreach and lease discussions.
- Provide a warm, professional, and responsive experience for all residents and guests.
- Address resident questions, concerns, and service needs with a solutions-focused mindset.
- Foster a sense of community by supporting resident engagement efforts and events.
- Assist with rent collection, accounts receivable, and delinquency management.
- Complete lease documentation, applications, and required paperwork accurately and efficiently.
- Maintain organized records, reports, and files in accordance with company standards.
- Support weekly reporting, budgeting awareness, and operational tracking.
- Perform inspections of model units and vacant apartments to ensure readiness.
- Conduct regular community walks and report maintenance needs.
- Assist with move-ins and ensure a smooth and welcoming transition for new residents.
- Maintain awareness of local market trends and contribute ideas to improve performance.
Benefits
- Competitive hourly rate
- Rent Discounts
- Training opportunities, including membership in the Indiana Apartment Association
- Company-Provided iPhone
- Health, Dental, and Vision insurance
- Paid Long Term Disability and Life Insurance
- 401K with Matching
- 12 Paid Holidays
- Paid Time Off and Sick Time
- Monthly Performance Bonuses
- Monthly incentives/contests with opportunity to earn an additional 15 days off per year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
