Assistant Property Manager - The Avery

Winfield Property Management•The Village, OK

About The Position

Winfield Property Management is seeking a motivated, detail-oriented Assistant Property Manager to work closely with the Property Manager at The Avery. The role supports daily property operations, tenant relationships, leasing, and the upkeep and presentation of the property. The ideal candidate is organized, able to multitask, and customer-focused, with strong interpersonal and communication skills.

Requirements

  • High school diploma or equivalent.
  • At least two years of related experience.
  • Fair Housing training.
  • Outgoing, friendly attitude that helps others feel welcome and comfortable.
  • Excellent interpersonal, sales, and customer service skills.
  • Excellent written and verbal communication skills.
  • Detail-oriented and organized.
  • Ability to maintain discretion and respect the privacy of residents, vendors, employees, owners, and guests.
  • Ability to communicate effectively in English with tenants, contractors, and team members.
  • Experience with Google, AppFolio, or related software.
  • Ability to work weekends and/or evenings on a rotating schedule.
  • Ability to sit at a desk and work on a computer for prolonged periods; stand, walk, give tours, and meet with potential residents.
  • Ability to lift up to 50 pounds at times and traverse properties with stairs in a variety of weather.

Responsibilities

  • Greet visitors, prospective residents, and current residents in a positive and welcoming manner.
  • Serve as a primary point of contact for tenants, respond to inquiries, resolve issues promptly, and support tenant satisfaction.
  • Conduct apartment tours, highlight apartment features, and demonstrate property amenities.
  • Promote the benefits of living at the property.
  • Assist with leasing, including showing vacant units, processing applications, and preparing leasing documents.
  • Tour the property daily to ensure it is neat, attractive, and in good repair.
  • Ensure available and model apartments are fresh and tidy.
  • Coordinate move-in dates, materials, and processes.
  • Answer incoming calls, handle resident requests, and resolve complaints.
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