Assistant Property Manager I
About The Position
Mountain States Property Management is seeking a results-oriented and experienced Assistant Property Manager. This challenging yet rewarding role requires a dynamic professional with a proven track record in property management and leadership skills. This role will require constant communication with your team to provide the best service for our tenants. We are a locally owned property management company overseeing multifamily communities across the region. Our on-site teams are supported by a central office and leadership group that value clear expectations, teamwork, and accountability. We believe strong communities start with supported employees and take pride in creating stable, well-maintained places for residents. We look for team members who take ownership of their work, support their coworkers, and contribute to a positive community for both residents and staff.
Requirements
- Proven success in on-site multi-family property management operations
- Strong leadership and team management skills
- Proficient in advertising, social media management, and outreach marketing
- Excellent communication and interpersonal abilities
- Proficiency in Microsoft Office Suite, Word, Excel, and PowerPoint
- Be able to adapt to new situations and be an active problem solver
- Minimum of 1 year of property management experience, preferably as a leasing specialist or assistant manager required
- National Apartment Leasing Professional (NALP)
- Highschool diploma or equivalent
- Excellent communication skills (verbal and written)
- Prior leasing experience
Responsibilities
- Serve as a secondary authority to the property manager in all things related to the property, team, and residents.
- Foster a collaborative work environment, instilling a culture of excellence, kindness, humility, honesty, and hard work.
- Help during move in and move out inspections
- Cultivate positive relationships with residents, promptly addressing concerns to maintain high satisfaction levels
- Work with dissatisfied residents to resolve their problems in a friendly and compliant manner
- Implement resident retention programs for long-term community stability
- Create a community of “super-fans” and encourage them to share their positive experiences online for others to see
- Assist/Oversee the marketing efforts of the community to ensure steady traffic and engagement
- Assist/Oversee all social media content creation for the property
- Oversee the leasing workflow within the CRM system and take proactive efforts to achieve high engagement and responsiveness scores
- Assist in overseeing all leasing efforts including being an active member of the leasing team
- Performing check deposits
- Work to obtain and maintain high occupancy rates through effective sales and renewal strategies
- Push to collect all property charges and maintain as low a delinquency rate as possible
- Assist the property manager in all lease renewal strategies and push for high renewal rates
- Ensure adherence to local, state, and federal regulations, and company policies and procedures
- Manage the process of sending collection an eviction accounts to the law office
- Posting three-day notices
- Incorporate industry best practices into daily operations
- Newly hired office employees will be under your supervision during their first month
- Preparing and communicating expectations and goals
- Offering any assistance to the employee to make the transition smoother
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
