Property Manager I

National Church Residences • Union City, GA

1d • Hybrid

About The Position

According to prescribed policies and procedures of the organization including all applicable state, federal and accreditation regulations and under the general supervision of the Regional Portfolio Leader, the Property Manager II holds responsibility for the operational and financial oversight of assigned properties. The role ensures that each assigned property meets company goals, with the management of up to 150 units, in up to 4 communities.

Requirements

• High school diploma or equivalent
• Industry-wide designations, including but not limited to COS, TCS, ARM, SCHM
• Completion of all NCRU courses
• 1–2 years’ experience in property management, preferably affordable/HUD housing
• Experience managing direct reports preferred
• 25-50% travel required
• Ability and means to travel on a flexible schedule as needed
• Proof of liability and property damage insurance on vehicle used is required
• Valid driver's license and able to meet National Church Residences' motor vehicle policy
• Excellent communication, comprehension, and interpersonal skills
• Ability to speak, read, write and understand English, as well as the ability to make self-understood
• Strong working knowledge of computer or tablet skills with basic professional computer software (Microsoft Office suite, Windows, etc.)
• Capacity for learning new software systems quickly
• Self-directed with excellent organizational skills
• Ability to manage tasks and assignments concurrently
• Ability to successfully lead others
• Strong motivational skills
• High emotional intelligence quotient (EQ)
• Knowledgeable and adhere to fair housing laws

Nice To Haves

• Experience managing direct reports

Responsibilities

• Provides direct oversight and leadership of day-to-day operations for the assigned community(ies), ensuring all activities align with prescribed budgetary and company standards. This includes supervision of employees (including authority in decisions regarding hiring and firing), vendor management, and resident services to ensure smooth operational performance.
• Takes full responsibility for managing all financial operations, including preparation and adherence to annual operating budgets, financial statement analysis, and ensuring that operations remain within budgetary guidelines. Prepares and submits timely weekly, monthly, and quarterly financial reports.
• Ensures compliance with all applicable housing regulations including HUD, LIHTC, and state landlord and tenant laws. Manages communication with regulatory bodies and owners to address management and operational concerns.
• Oversees the operational and financial management of up to 150 units within programs such as HUD, COMBO, LIHTC, Housing Choice, and RAD, ensuring that all programmatic requirements are met.
• Prepares capital improvement budgets and provided amendments, extensions, and schedules for rental assistance contracts (Section 8) and property management agreements. Collaborates with HUD, state agencies, and owners to review and seek necessary approvals.
• Implements and oversees resident retention programs and ensures that occupancy requirements, lease agreements, and house rules are clearly communicated and adhered to. Leads employee engagement efforts, ensuring a high level of staff development, satisfaction, and accountability.
• Oversees marketing and leasing functions to maintain or exceed occupancy goals. Monitors Yardi scores, data management, and staff training to maintain accuracy and compliance.
• Ensures all properties comply with Fair Housing standards, waiting list management, and tenant file organization. Leads the property to achieve favorable Management and Occupancy Review (MOR) scores and Real Estate Assessment Center (REAC) inspections.
• Engages and supports vendor relationships to maintain property standards and addresses significant maintenance concerns promptly. Responsible for the management and financial operations of all services provided by their designated community(s) and its’ employees.
• Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides leadership as a role model to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.
• Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’ Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.
• Acts with respect and dignity in relating to residents, their families, other related parties, and staff. Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.
• Completes all annual education requirements timely and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills to enhance the National Church Residences brand.
• Must be knowledgeable and adhere to fair housing laws. Review leasing activities and practices to ensure they meet all applicable fair housing laws.
• All responsibilities are carried out in a manner consistent with National Church Residences' Core Values.
• Performs other duties as assigned.

Benefits

• National Church Residences serves more than 46,000 seniors through our array of housing and health care services.
• Our organization is driven by a vision to advance better living for 100,000 seniors by 2030, wherever they call home.
• With more than 360 communities across the U.S., we are the nation’s largest nonprofit provider of affordable senior housing and the largest manager of service coordinators.
• We also offer residential senior communities, home and community-based services, as well as permanent supportive housing for the formerly homeless and disabled.
• National Church Residences believes in finding, recruiting, developing, and rewarding talent.
• We hire people with the greatest potential and then we give them the resources they need to do their best work and grow.
• Our employees care about each other and they enjoy working in an environment that encourages their performance at the highest levels.
• Your best career move starts with National Church Residences.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED