Assistant Project Manager

Anthony & Sylvan Pools•Jessup, MD

11d•Onsite

About The Position

The Assistant Project Manager (APM) assists with construction activities from scheduling and pre-site inspections through receipt of the Certificate of Completion or Certificate of Occupancy. The APM must understand the installation and operation of project equipment and systems and serves as a liaison between customers and subcontractors. The role coordinates subcontractor activities, establishes construction timelines, resolves scheduling conflicts and miscommunications, and maintains contractor relationships to support project progress. The APM supports project planning and pre-construction, oversees installation and construction phases, documents progress, ensures inspections are completed, and communicates with customers about project status and scheduling. The role also manages construction records, supports project payment and administrative needs, and follows company safety and operational standards. Performance expectations include completing at least 25 job-site visits per week with canvas reports, maintaining a CSS score average of 70, achieving 100% compliance with mandatory inspections, maintaining a 94% driver score, and responding to customer communications within 24 hours during business hours. The position requires field availability Monday through Friday from 7:30 a.m. until no earlier than 4:30 p.m.; Saturday work may be needed depending on the season. Schedule exceptions require advance approval from the Construction Manager. Travel within the territory is 75%–90%.

Requirements

1–3 years of experience in construction, swimming pool, or residential industries is preferred.
Exceptional customer service and communication skills, including the ability to overcome objections.
Demonstrated time-management, organizational, and problem-solving skills.
Proficiency in Microsoft Office Suite and iPad use.
Strong work ethic and ability to work long hours during the busy season.
Ability to make scheduling-related decisions.
Ability to work outdoors in varying weather conditions; lift and carry 30 pounds, often more; and stand, walk, climb, stoop, kneel, crouch, and crawl.
Ability to wear required PPE, such as hard hats, safety boots, and gloves.
Ability to communicate promptly and clearly by phone and computer and to drive or travel between job sites as needed.
Availability in the field Monday through Friday starting at 7:30 a.m. and ending no earlier than 4:30 p.m.; Saturday work may be required depending on the season.
Travel 75%–90% within the territory.
Maintain a driver score of 94% and comply with mandatory inspections and customer-response expectations.

Nice To Haves

Bachelor’s degree preferred.
Experience in construction, swimming pool, or residential industries is preferred.

Responsibilities

Support project planning and pre-construction activities, including inspections, site visits, canvas reports, and pre-site evaluations with Project Managers, Design Consultants, and Sales Managers.
Oversee installation and construction phases, document progress with digital photos, ensure required inspections are completed, and meet regularly with the Construction Manager to review status and outstanding issues.
Coordinate scheduling and workflow with the Scheduling Team and subcontractors, define construction schedules, and maintain relationships that promote quality, safety, and scheduling efficiency.
Serve as the primary customer contact by phone and email for project status, scheduling, and questions; maintain same-day responses as stated in the essential functions and build customer relationships.
Represent A&S professionally and maintain regular communication with customers, responding to communications within 24 hours during business hours.
Ensure compliance with the A&S Safety Program and use of required safety equipment at jobsites.
Produce and maintain construction documentation, including permits, contract addenda, revised plans, incident reports, material selections, job files, and tracking spreadsheets.
Support project financial and administrative needs, including maintaining payment schedules and collecting customer payments when needed to advance construction phases.
Complete a minimum of 25 job sites per week with detailed canvas reports for each visit; maintain stated CSS, inspection-compliance, and driver-score expectations.
Perform other assigned duties and special projects.