About The Position

The Assistant Program Manager assists with the day-to-day administration, programming, and operations of assigned community-based Developmental Services programs. The role contributes to Bay Cove Human Services’ mission by providing effective, compassionate services and through advocacy and leadership. This is a non-exempt position reporting to the Program Manager. The position is scheduled Monday from 12 p.m. to 7 p.m., Tuesday from 12 p.m. to 6 p.m., and Thursday from 12 p.m. to 7 p.m. The pay rate is $22.44 per hour.

Requirements

  • One to three years of previous work experience in a human services setting, or an Associate degree in Human Services is preferred.
  • Complete CPR/SFA, MAP, and Mandt training within 90 days of hire to retain employment.
  • Current driver's license.
  • Adequate reading, writing, communication, and computer literacy to perform agency functions.
  • Use of a personal cell phone and/or vehicle.

Nice To Haves

  • Associate degree in Human Services.

Responsibilities

  • Follow the program model and its PBS, clinical, programmatic, and quality protocols, including staff meetings, training, data collection, community relationships, and regulatory and agency policies.
  • Support and fill in for the Program Manager and Support Staff as needed.
  • Use sound clinical judgment when observing, supporting, resourcing, and communicating.
  • Model, teach, and reinforce activities of daily living, hygiene, cleaning, personal property management, relationship development, budgeting, and safety.
  • Implement and develop program activities that reinforce and develop skills, including by using teachable moments.
  • Know, facilitate, and model program safety procedures, including crisis assessment, prevention, and necessary intervention.
  • Arrange, accompany individuals to, track, communicate about, and follow up on medical, dental, and psychiatric appointments or leisure activities.
  • Maintain programmatic documentation.
  • Provide specialized training and instruction to individuals and coworkers on an assigned basis, such as serving as a Human Rights Officer.
  • Assist with program systems and platforms to support proper communication and compliance, including Dayforce, eHana, Relias, and HCSIS.
  • Perform other duties and projects as assigned by supervising personnel.
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