Assistant Program Manager
About The Position
Options Community Services is a non-profit organization dedicated to delivering social services across the Southern Fraser region (Surrey, Delta, White Rock and Langley) from early childhood to seniors. Our comprehensive range of programs and services relies on collaborative relationships with individuals, businesses, community groups and government bodies to create focused, effective and responsive resources for the community. POSITION OVERVIEW Are you a detail-oriented problem solver with a knack for organization? We’re on the lookout for an enthusiastic Assistant Program Manager to be the backbone of our team! In this dynamic role, you’ll not only handle vital technical and office tasks but also play a key part in enhancing our performance measures through data quality corrections and follow-ups. Plus, you’ll step in as a crucial support for our Program Manager and team, ensuring our clients receive top-notch service. If you’re ready to make a meaningful impact in a fast-paced environment, we’d love to hear from you! The Assistant Manager supports the Program Manager in service development and daily operations of the WorkBC Employment Services Center, including staff supervision, recruitment, training, and evaluation. This role helps set goals, compile program data, identify service gaps, and coordinate marketing initiatives. The Assistant Manager acts as Program Manager in their absence.
Requirements
- Post-secondary education in a related discipline such as social work, psychology, business, leadership, human resources, adult learning.
- Experience in program development.
- Experience in building and sustaining community connections.
- Minimum of 2 years direct experience leading staff to achieve high levels of client employment outcomes and contractual targets.
- Advanced computer skills in MS Office and the internet.
- Thorough understanding of employment services and community resources.
- Strong ethics regarding confidentiality.
- Flexible, team-oriented, and skilled in communication.
- Capable of handling diverse clientele with patience and respect.
- Organized, professional, and able to work effectively in a fast-paced environment.
- Undergo a Police Information Check (PIC).
- Undergo a Vulnerable Sector Check by the Ministry of Justice.
Nice To Haves
- CCDP designation
- Experience in ICM
Responsibilities
- Handle vital technical and office tasks.
- Enhance performance measures through data quality corrections and follow-ups.
- Provide crucial support for the Program Manager and team.
- Support the Program Manager in service development and daily operations of the WorkBC Employment Services Center.
- Assist with staff supervision, recruitment, training, and evaluation.
- Help set goals, compile program data, and identify service gaps.
- Coordinate marketing initiatives.
- Act as Program Manager in their absence.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
