Assistant Program Director

AFRICAN AMERICAN PLANNING COMMISSION INC • New York, NY

13d • $80,000 - $87,555 • Onsite

About The Position

The Assistant Program Director manages the residence’s administrative functions to ensure compliance with government regulations, effective administrative support for programs, and efficient coordination with other facility departments. Under the general supervision of the Program Directors, this role oversees administrative operations, fiscal functions, human resources processes, agency communications, reporting, and special projects. The Assistant Program Director also contributes to facility policies, procedures, and programming as a member of the interdisciplinary administrative team.

Requirements

• Bachelor’s degree in Social Science.
• At least five years of administrative office management experience.
• At least three years of supervisory experience.
• Experience working with the NYC Department of Homeless Services and DHS CARES.
• Strong verbal and interpersonal communication skills, with a focus on excellent client service.
• Strong written communication skills and ability to complete assigned reports.
• Ability to interact effectively and collaboratively with a diverse community of residents, program staff, and external vendors.
• Ability to exercise good judgment and apply problem-solving skills.
• Experience working collaboratively in a team-oriented, outcomes-focused environment.

Nice To Haves

• Previous experience with case management, job development, and/or adult education.
• Previous experience creating and delivering impactful service plans for shelter residents.

Responsibilities

• Supervise administrative support for program staff to promote efficient operations and achievement of program goals.
• Oversee vacancy control in coordination with facility maintenance and operations units and city agencies, maximizing revenue in line with program goals and eligibility criteria.
• Administer on-site fiscal functions, including receivables invoicing, petty cash controls, and financial report review, ensuring fiscal accountability, timely revenue, accurate records, funding-source compliance, and adherence to Renee Steedley policies and procedures.
• Administer attendance, payroll, and other on-site human resources functions, supporting appropriate compensation and benefits and prompt, effective recruitment, hiring, and termination processes.
• Serve as the chief facility liaison to government funding agencies, Homeless Services, Renee Steedley support departments, and the Assistant Administrator of Administration and Finance, Homeless Services, facilitating communication, reporting compliance, accurate records, and timely processing of program needs.
• Initiate, plan, implement, assist with, and follow up on special projects addressing facility needs and demands on the Program Director.
• Manage human resources functions for the administrative unit to support staff productivity and development.
• Plan, develop, and implement administrative support policies and procedures, promoting consistent service, compliance with Tier II regulatory agencies, and coordination with other facility service units.
• Oversee timely collection, preparation, and analysis of administrative, client, and program information for reports and memos, program performance evaluation, and identification of unmet needs.
• Participate in developing facility policies, procedures, and programming as a member of the interdisciplinary administrative team, supporting service provision and collaboration among staff units.

Benefits

• Medical coverage, including prescription coverage
• Dental insurance
• Vision insurance
• Commuter benefits
• Employee Assistance Program
• Paid holidays
• Annual paid time off (23 days)
• Life insurance
• Long-term disability
• Retirement benefits plan (403B)
• Potential tax-free forgiveness of qualifying federal Direct Loan college student debt through PSLF, subject to program conditions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager