Assistant Program Director - Audubon Hall
About The Position
The Assistant Program Director (APD) provides leadership and oversight to ensure high-quality, compliant services that support clients’ housing stability and overall well-being. The APD develops and supervises a trauma-informed, high-performing team while fostering professional growth, program improvement, and a culture of equity, inclusion, and engagement. The role is based at Audubon Hall, a supportive housing residence in Washington Heights, Manhattan. The program has 70 units serving single adults transitioning out of homelessness, including people who may experience mental health challenges, substance use disorders, and/or chronic medical conditions. It operates under a HASA-funded contract. This is a full-time position with a regular daytime schedule and on-call responsibilities. The APD shares responsibility with the Program Director for responding to crises outside normal business hours. Work schedules and hours may change based on site and agency operational needs.
Requirements
- MSW or MHC from an accredited institution.
- LMSW or LMHC licensure required within one year of employment.
- At least one year of supervisory experience in social services.
- Experience working with individuals experiencing mental illness, substance use, and/or chronic homelessness.
- Knowledge of OMH, DOHMH, and/or HASA contracts and funder requirements.
- Strong trauma-informed clinical skills, sound judgment, and ability to manage competing priorities.
- Experience with clinical documentation systems and data tracking tools.
- Strong written, verbal, and organizational skills.
- Demonstrated commitment to diversity, equity, inclusion, and justice.
Nice To Haves
- LMSW or LMHC.
- Experience working with property management partners in supportive housing.
- Experience facilitating clinical groups.
- Familiarity with evidence-based practices such as Motivational Interviewing.
- Bilingual proficiency.
Responsibilities
- Provide clinical supervision and coaching to case management staff, supporting professional development and high-quality service delivery.
- Review and approve clinical documentation, conduct chart reviews, and monitor dashboards and reports to track outcomes.
- Support the Program Director with policy development, outcomes tracking, reporting, and overall program management, including providing coverage in the Program Director’s absence.
- Facilitate and co-facilitate clinical, staff, and community meetings.
- Provide clinical oversight for treatment planning, safety planning, and crisis intervention, including assessment of suicidal or homicidal risk.
- Ensure staff use a trauma-informed, harm reduction approach, particularly regarding substance use.
- Identify training needs and support staff engagement with residents through apartment visits, escorts, and community activities.
- Coordinate with property management, the housing stability team, and service providers to support housing stability and independent living.
- Collaborate with Compliance and QA/QI teams on funder reporting, incident review, and internal audits.
- Develop and implement client-centered groups and programming.
- Participate in hiring, onboarding, supervision, and progressive discipline in collaboration with the Program Director and Human Resources.
- Prepare, review, and follow up on incident reports and required funder notifications.
- Complete reports and other duties as assigned.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
