Assistant Program Director

Wayside • Methuen, MA

1d • Onsite

About The Position

The Assistant Program Director supports the Program Director in managing, directing, and overseeing the operations of a residential program serving young adults in Methuen. The role provides operational oversight, supervises and trains staff, supports residents through case management and treatment planning, and helps ensure compliance with program and licensing requirements. It also involves communication with residents’ families, the Department of Mental Health (DMH), referral sources, and other collaborators. The position includes scheduled on-call coverage and may require transporting clients.

Requirements

• At least 2 years of work experience in a residential setting.
• A valid driver's license and access to a reliable vehicle; driving in the community is required.
• Ability to communicate effectively verbally and in writing.
• Experience with therapeutic communication techniques, conflict resolution, staff training, and hiring practices is needed.
• Strong client engagement, teamwork, collaboration, care coordination, administrative, and writing skills.
• Ability to handle client crises compassionately and notify team members effectively.

Nice To Haves

• Prior experience in a supervisory or managerial role.
• Experience working with youth or young adults in a residential setting.
• Associate's degree or equivalent experience.
• Bachelor's degree in a related field, or active participation in a bachelor's program.
• Case management experience.

Responsibilities

• Oversee assigned program operations and programming.
• Provide individual supervision, coordinate staff schedules, and ensure performance evaluations are completed.
• Supervise, train, and role-model for Residential Counselors, Overnight Milieu Counselors, and Provisional staff.
• Provide case management and treatment planning for young adults in the staffed residence; complete intakes as needed.
• Communicate with DMH, referral sources, families, and other collaterals.
• Facilitate staff meetings and ensure team communication about appointments, medication needs, and related matters.
• Participate in supervisor, staff, management, leadership, community/house, and assigned DMH meetings; attend scheduled supervision and training.
• Participate in an agency-wide subcommittee.
• Plan activities, maintain and follow the activity calendar, and ensure residents have access to appropriate recreation.
• Initiate and attend program special events.
• Ensure required shift documentation and incident notifications are completed by the end of each shift.
• Oversee the Medication Administration Program (MAP), including MAP certification and the annual DMH review.
• Ensure compliance with inspections, monitoring, medication administration, DMH and DPH licensing requirements, and Rehab Options requirements when applicable.
• Manage facility supplies and inspections, facility cleanliness, and petty cash.
• Provide transportation to clients as necessary.
• Provide on-call coverage as assigned and scheduled.
• Maintain First Aid, CPR, and MAP certification.
• Perform other duties assigned by the Program Director.

Benefits

• $2,000 sign-on bonus, half paid after 6 months of employment and half after 1 year; prorated for part-time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree