Assistant Program Director

Wayside Youth & Family Support Network•Framingham, MA

12d•$55,000 - $58,000•Onsite

About The Position

Wayside is seeking a dynamic Assistant Program Director to lead a dedicated team focused on improving the lives of youth. The role oversees residential programming and staff, provides supervision and training, coordinates care and communication with guardians and collateral contacts, and supports direct-care coverage when needed. The position is based at the Framingham Campus and requires on-call availability. Salary is $55,000–$58,000 per year depending on experience, plus a $2,000 sign-on bonus, prorated for part-time employment. Half of the bonus is paid after six months of employment and half after one year. The successful candidate communicates effectively verbally and in writing, connects and engages well with clients and colleagues, handles conflict and client crises compassionately, and collaborates to coordinate care. Wayside provides training in Motivational Interviewing, Courageous Conversations, Trauma-Informed Practice, the Attachment, Regulation and Competency Model (ARC), MAP, CPR, and First Aid.

Requirements

Associate’s degree or relevant experience; the posting describes this as preferred.
At least two years of work experience in a residential setting.
Effective verbal and written communication skills.
Experience with therapeutic communication techniques, conflict resolution, staff training, and hiring practices.
Ability to connect with others and demonstrate approachability.
Ability to communicate across levels and engage effectively with clients.
Ability to handle conflict and client crises compassionately and notify team members effectively.
Strong teamwork and ability to collaborate and coordinate care.
Strong writing skills demonstrated through high-quality client documentation.

Nice To Haves

Prior experience in a supervisory or managerial role.
Experience working with youth in a residential setting.
Case management experience.

Responsibilities

Complete individual staff supervision and oversee programming.
Participate in the on-call rotation or coverage requirements.
Coordinate staff scheduling and ensure completion of performance evaluations.
Oversee MAP certification for Shortstop.
Participate in twice-monthly management meetings with the larger Campus team.
Maintain regular contact with guardians and collateral contacts.
Manage assigned clients’ cases and facilitate staff meetings.
Ensure consistent team communication about appointments, medication needs, and related matters.
Provide floor coverage to maintain staffing ratios when needed.
Participate in community and house meetings.
Ensure the activity calendar is posted and followed as part of program routines.
Model effective practices and train staff on the floor.
Complete facility supply tasks and inspections.
Ensure compliance with inspections, monitoring requirements, medication administration, and DEEC licensing requirements.
Ensure Rehab compliance when applicable.