Assistant Program Director

CSG•Highspire, PA

About The Position

The Assistant Program Director (APD) assists with general program management and the operation of mental health program locations under the direction of the Program Director. This position is part of the Adult Mental Health Services Community Residential Rehabilitation (CRR) Program and reports directly to the Program Director. The schedule is 40 hours per week, Tuesday through Saturday or Sunday through Thursday, 12 p.m. to 8 p.m., with on-call responsibilities. The listed wage is $50,500 per year. The APD monitors compliance with company policies, procedures, and regulatory standards; supervises, trains, and manages employee performance; and supports recruitment and hiring. The role also supports individual program plans and activities, oversees daily operations and incident management, reviews financial documentation and billing, and helps collect and analyze program data. The APD may fulfill the Program Director’s duties temporarily in their absence and provides coverage in emergencies. The position requires a commitment to learning and modeling the five principles of trauma-informed care—safety, choice, collaboration, trustworthiness, and empowerment—and to promoting cultural, racial, language, and gender access, diversity, equity, and inclusion. A valid driver’s license, good driving record, reliable vehicle, and flexibility to work varied hours are also required.

Requirements

One of the following education and experience combinations: a bachelor’s degree from an accredited college or university, at least two years of work experience directly with individuals who have mental illness and/or intellectual and developmental disabilities, and at least one year of supervision or management experience; or an associate’s degree or 60 credit hours from an accredited college or university, at least three years of such direct work experience, and at least one year of supervision or management experience.
Valid driver’s license, good driving record, and access to a reliable vehicle for trainings, meetings, and/or transporting individuals to appointments.
Ability to work flexible hours.
Willingness to learn and model the five principles of trauma-informed care.
Commitment to promoting cultural, racial, language, and gender access, diversity, equity, and inclusion.

Responsibilities

Monitor program and employee compliance with company policies and procedures and regulatory standards.
Supervise, train, and oversee performance management of program employees, including employment decisions throughout the employee lifecycle.
Assist with recruiting, interviewing, and hiring employees.
Develop training and educational materials, present information about program topics, and provide technical assistance to employees.
Ensure the development and implementation of individual program plans and activities.
Review financial documentation and billing, and conduct on-site audits of individuals’ funds and petty cash funds.
Serve as team leader for staff interdisciplinary or multidisciplinary team meetings.
Direct and ensure the effectiveness of daily program operations, including incident management.
Temporarily fulfill the Program Director’s duties and responsibilities in the Program Director’s absence.
Assist in developing data collection methods to report and monitor program activities, and analyze data to assess progress toward program goals.
Provide coverage in emergency situations.
Learn and model the principles of trauma-informed care.
Promote cultural, racial, language, and gender access, diversity, equity, and inclusion.