Assistant Program Director

Samaritan Daytop Village • Queens, NY

9d • Onsite

About The Position

Under the general direction of the Program Director, the Assistant Program Director provides administrative and clinical supervision, as applicable, to multidisciplinary staff assigned to case management, housing, and/or community benefits teams. The role manages and monitors day-to-day operations and clinical service delivery, and participates in activities that assess the quality and appropriateness of program services. The Assistant Program Director coordinates facility service coverage, provides on-call administration as needed, and manages facility or clinical emergencies in support of Samaritan Daytop Village’s mission and goals.

Requirements

• Associate degree.
• 15 or more years of progressive experience working with the homeless population.
• 10 or more years of experience supervising social service or human services staff in shelter, transitional housing, or permanent supportive housing.
• Experience working with the NYC Department of Homeless Services (DHS) or a similar city-operated organization.
• Strong leadership and effective management skills.
• Ability to implement and monitor policies and procedures in accordance with agency guidelines.
• Knowledge of federal, state, and local laws and regulations governing substance abuse treatment programs.
• Good analytical, organizational, and problem-solving skills.

Responsibilities

• Supervise and monitor the shelter environment to ensure behavioral guidelines are followed, a therapeutic milieu is maintained, and interpersonal relationships remain positive.
• Coordinate and implement clinical services for the multidisciplinary case management team.
• Help implement and monitor policies, procedures, and systems that support effective and efficient program service delivery.
• Provide regularly scheduled clinical and administrative supervision to assigned staff.
• Document supervisory sessions, complete staff appraisals, and administer discipline as required.
• Make recommendations regarding staff hiring and termination.
• Identify staff training needs and plan, develop, and/or conduct training to maintain and improve clinical staff competency and compliance with agency policies and procedures.
• Ensure staff maintain accurate, complete, and timely client treatment records in compliance with regulatory requirements and agency policies and procedures.
• Coordinate appropriate service coverage for the facility, provide on-call administration as needed, and manage facility or clinical emergencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree