Assistant Program Director

Pyramid Healthcare•Augusta, GA

19h•Onsite

About The Position

Pyramid Healthcare at Bluff Recovery is seeking an Assistant Program Director to support the daily operations of its behavioral healthcare treatment program in Augusta, Georgia. This leadership role works closely with the Program Director to oversee staff, support program operations, maintain regulatory compliance, and promote a positive experience for clients and employees. The position is full-time, Monday through Friday, and compensation is based on experience and qualifications. The Assistant Program Director helps coordinate program operations, support and develop staff, maintain quality and compliance, promote a safe and supportive treatment environment, manage facility resources, and collaborate with internal and external partners. The role may provide leadership coverage in the Program Director’s absence. It primarily takes place in a behavioral healthcare treatment and professional office environment and may involve local travel when assigned. Pyramid Healthcare provides behavioral healthcare services, including psychiatry, addiction recovery, and mental disorder treatment. The company describes its mission as providing compassionate, high-quality behavioral healthcare and addiction treatment services. Employees are expected to uphold the company’s CORE values of Integrity, Dedication, Collaboration, and Passion.

Requirements

High school diploma or GED required.
At least two years of progressively responsible experience in behavioral healthcare, healthcare, human services, or a similar regulated environment.
At least one year of supervisory or program management experience, including staff oversight, scheduling, employee performance, operational responsibilities, or compliance.
Knowledge of behavioral healthcare, treatment services, or human services operations.
Strong leadership, communication, organization, and problem-solving skills.
Ability to provide staff guidance and manage competing priorities.
Ability to respond appropriately to crisis situations and changing operational needs.
Strong judgment, professionalism, confidentiality, and interpersonal skills.
Ability to collaborate effectively with clinical, medical, administrative, and operational teams.
Commitment to quality improvement, regulatory compliance, and positive client outcomes.
Ability to walk throughout the facility, climb stairs, stand for extended periods, and occasionally lift or carry materials.
Ability to respond appropriately to emotionally sensitive or crisis-related situations.
Reliable personal transportation is necessary when local travel is assigned.

Nice To Haves

Bachelor’s degree in healthcare administration, business administration, behavioral health, social work, psychology, human services, or a related field preferred.
Equivalent combinations of education and relevant experience may be considered where permitted by applicable requirements.

Responsibilities

Assist the Program Director with the daily management and coordination of program operations, ensuring services are delivered effectively and consistently.
Support operational goals, identify opportunities for improvement, and help implement organizational policies and procedures.
Provide day-to-day guidance and operational support to assigned staff.
Assist with staff scheduling, onboarding, training, coaching, employee development, performance feedback, and corrective action in collaboration with the Program Director.
Support compliance with applicable federal and state regulations, licensing requirements, accreditation standards, and company policies.
Assist with audits, documentation, performance monitoring, and continuous quality improvement initiatives.
Promote a safe, respectful, and supportive treatment environment.
Help address operational concerns and coordinate services across clinical, medical, administrative, and operational teams to support continuity of care.
Help maintain a safe, clean, and organized facility.
Monitor operational processes, help resolve day-to-day challenges, and support efficient use of program resources.
Maintain effective working relationships with physicians, Admissions, Marketing, referral sources, internal departments, and external partners.
Provide leadership coverage and operational support in the Program Director’s absence as assigned.