Assistant Program Director

Kennedy-Donovan Center•West Yarmouth, MA

9d•Onsite

About The Position

Kennedy-Donovan Center (KDC) is seeking an Assistant Program Director to play an important leadership role in supporting their Community Developmental Services (CDS) programs and the individuals and families they serve. This role involves overseeing day-to-day operations, supporting and developing team members, ensuring compliance and quality standards, and strengthening collaboration across Family Support and Individual Support programs. This is an opportunity to make a meaningful impact while growing leadership experience within a mission-driven organization.

Requirements

Bachelor’s degree in Human Services or related field OR minimum of 5 years’ experience working with individuals with developmental disabilities and their families.
3 to 5 years of proven administrative and/or supervisory experience in a human services or social services setting.
Demonstrated leadership, program development, and staff management skills.
Strong organizational, interpersonal, administrative, and communication skills.
Proven ability to make sound decisions, exercise good judgment, and solve problems independently.
Competency in Microsoft Office Suite (Word, Excel, Outlook).
CPR/First Aid Certified (or ability to obtain certification within designated timeframe).
Valid driver’s license, reliable transportation, and willingness to travel extensively.

Responsibilities

Support the daily operations of assigned Community Developmental Services programs, ensuring compliance with applicable state, licensing, and certification requirements
Partner with the Director and Senior Director to support recruitment, hiring, onboarding, training, supervision, coaching, and performance management
Lead and participate in staff and team meetings, providing guidance, support, and mentorship to team members
Support scheduling, staff coordination, coverage planning, and other day-to-day program operations
Monitor required documentation, including Individual Support Plans (ISPs), incident reports, and documentation related to high-risk cases
Support referrals, intakes, program admissions, billing, reporting, and other administrative processes
Participate in quality assurance activities and audits to promote compliance with regulatory and agency standards
Support the recruitment, training, and oversight of caregivers, team members, and volunteer providers
Collaborate with program leadership and internal teams to improve workflows, communication, and overall program efficiency
Build and maintain relationships with DDS, funding sources, community providers, and other external partners
Participate in community outreach, educational programs, agency events, and other opportunities that represent KDC
Provide on-call coverage as assigned and support programs during non-standard hours
Perform additional responsibilities as assigned by the Senior Director