Assistant Produce Manager

Weis Markets•Lancaster, PA

29d•Onsite

About The Position

The Assistant Produce Manager is responsible for promoting excellent customer relations by instilling positive customer-focused behavior with associates. This role involves greeting customers, answering questions, resolving issues promptly, and taking customer orders. The Assistant Produce Manager focuses on continuous improvement within the department, ensuring fresh quality merchandise through proper handling techniques, and minimizing product losses. They assist the Produce Manager in daily operations, including merchandising, ad execution, associate engagement, and customer service. This position also involves performing the duties of the Produce Manager in their absence, developing merchandising plans, and ensuring correct pricing and production amounts based on weekly ads and specials. The role requires continuous improvement of knowledge regarding produced merchandise and adherence to production log policies. The Assistant Produce Manager oversees department inventories, tracks sales reports, product orders, and supplies, and assists with scheduling, training, rewarding, and recognizing associates. They manage inventory levels, review orders to meet customer demand, maintain backroom organization, and oversee shelf replenishment. This role involves checking and verifying deliveries and invoices, breaking down deliveries, and controlling department expenses by improving operations, efficiencies, labor costs, and reducing losses. They ensure associates follow company recipes, maintain freshness by removing out-of-code products, and keep the produce department well-stocked and appealing. Responsibilities include unpacking merchandise, cleaning and trimming produce, stocking, ensuring merchandise is saleable, rotating stock, and pricing products correctly. The Assistant Produce Manager maintains the salad bar and cut fruit/vegetable sections, assists in building displays, and accurately completes product logs. They handle spoiled, damaged, new, and discontinued items according to company policy, and maintain backroom and receiving area security and organization. General sanitation in the department is a key responsibility, including following cleaning schedules and department guidelines to ensure work areas, equipment, counters, and display cases are well-maintained, clean, and meet health and OSHA requirements. Proper trash disposal and potential assistance with baling cardboard are also included. Cooperation with co-workers and superiors is essential for the smooth function of the department and store. Continuous improvement of job performance and utilization of all company-provided Personal Protective Equipment (PPE) are required. The Assistant Produce Manager may also be called upon to assist in other departments.

Requirements

High school diploma or general education degree (GED) required.
Minimum (2) years' experience in management in retail/restaurant/supermarket environment.

Nice To Haves

Associate or bachelor's degree in business related or food service-related field desirable.

Responsibilities

Promotes excellent customer relations by instilling positive customer focused behavior with associates.
Smiles and greets customers, answers customer questions and helps resolve customer issues promptly in a polite and professional manner.
Focuses on continuous improvement in all areas of the department and makes changes to ensure progress.
Takes customer orders over the phone or in person at the store with a pleasant and positive attitude.
Determines what the customer is looking for in terms of size and appearance.
Creates the finished product in timely fashion.
Ensures fresh quality merchandise by using proper product handling techniques.
Help with controlling damages and minimizing product losses according to company procedures and standards.
Assists Produce Manager in day-to-day functions of Produce operations such as merchandising, ad execution, associate engagement and customer service.
Performs duties of Produce Manager in their absence.
Develops and implements merchandising plans that meet financial goals.
Knowledgeable on weekly ads and specials to ensure correct pricing and production amounts.
Continuously improves knowledge of produced merchandise.
Adheres to and enforces company policy of production logs.
Oversees department inventories by tracking weekly sales reports, product orders and supplies to ensure successful period-end physical inventory.
Assists with scheduling all department associates, participates in training, rewards and recognizes performance and delegates work assignments to effectively utilize talents and abilities while maximizing profits for the department.
Utilizes the Learning Management System (LMS) for current and new associates.
Manages inventory levels and reviews orders to ensure product quantities meet customer demand.
Maintains backroom organization and product storage within company guidelines.
Oversees shelf replenishment efforts to ensure product availability for customers, with prioritization for weekly specials, seasonally and locally relevant items, and other high-velocity items.
Utilizes the cutting list for accuracy and variety of product.
Checks and verifies all department deliveries and invoices to ensure accurate billing.
May help unload merchandise and transport to sales floor or storage area.
Enforces and follows department practices regarding receiving, dating and restocking to ensure product rotation.
Monitors product quality and freshness.
Breaks down deliveries.
Controls department expenses by improving operations and efficiencies, controls labor costs and reduces losses due to damages, spoiled product and shrink.
Ensures associates correctly follow company recipes for prepared products.
Maintains freshness by properly removing and recording out of code products.
Completes required product logs.
Keeps produce department well stocked and appealing to meet customer demands.
Smiles and greets customers, answers customer questions, handles special requests such as filling orders for fruit baskets and resolves customer concerns promptly in a polite and professional manner.
Unpacks cartons and crates of merchandise, cleans and trims produce, stocks area with new merchandise.
Ensures merchandise is in saleable condition which requires rotating stock to ensure freshness.
Ensures that product has been properly priced with correct signage.
Maintains salad bar and cut fruit/vegetable as needed.
Assists in building attractive displays.
Accurately completes necessary product logs.
Handles spoiled and damaged product, new items and discontinued items accordingly to company policy.
Maintains backroom and receiving area security and organization by promoting procedures.
Responsible for general sanitation in the department.
Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
Disposes of trash properly.
May assist with baling cardboard or other related duties if properly trained.
Ensures smooth function of department and store by cooperating with co-workers and superiors.
Responsible to continuously improve job performance.
Responsible for utilization of all company provided Personal Protected Equipment (PPE).
May also be called upon to assist in other departments.