Assistant Produce Manager

Harps Food Stores•Dewey, OK

53d•Onsite

About The Position

As an Assistant Produce Manager, you will be responsible for managing produce department operations, including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools. You will also manage replenishment and inventory processes such as ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, and supply use. Merchandising and sales floor standards are also a key part of this role, ensuring proper stocking, rotation, signing, setting and maintaining displays, sampling, and overall department procedures. Additionally, you will manage fresh food preparation and production, maintaining food safety standards, food preparation and production requirements, cool standards, and maintaining service counters. Risk management is crucial, involving monitoring and managing the department's execution of safety programs, standards, and training requirements, as well as proactively managing potential risk liability and taking immediate action to avoid negative consequences. The role requires adaptability, flexibility, and comfort with change. You will act as a people builder, bringing out the best in others through coaching and mentoring, providing resources, experiences, and support, and allowing opportunities for learning from mistakes. Conflict resolution and problem-solving skills are essential, as is a strong safety and quality orientation, consistently producing high-quality products and services while being aware of safety issues and procedures. This role is about building relationships, demonstrating conscientiousness, providing excellent customer service, acting with integrity, modeling cultural values, professionalism, and showing drive and taking action. Ultimately, the purpose of this role is customer focus, anticipating and recognizing customer needs, exceeding expectations, and using customer information to improve products and services, while respecting others and supporting Harps' Mission Statement.

Requirements

High school diploma or G.E.D. equivalent.
Prior supervisory experience, preferably in a retail environment.
Ability to work a flexible schedule including evening, weekends and holidays as needed.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to manage effectively in a fast paced environment.
Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 60 pounds without assistance.
Frequently reaches overhead and below the knees, including pushing, pulling, bending, stooping, crouching and twisting with or without bearing weight.
Squatting, kneeling and climbing may be required occasionally.
Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning.
Stands and/or walks frequently throughout shift.
Visually locates merchandise and other objects , as well as verifies information, often in small print.
May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity.
May be exposed to cleaning solvents or other chemicals.
May be exposed to latex, eggs, nuts, soy and wheat.
Employment at Harps may be contingent upon completion and our evaluation of PEP survey, drug screen, employment reference check and criminal background check.

Nice To Haves

Adaptability – able to adjust readily to different conditions.
Demonstrate flexibility in the workplace and remain comfortable with change and transition.
Coaching/Mentoring – people builder by bringing out the best in people.
Recognize and unleash the full potential of others by providing the needed resources, coaching, experiences, and other support.
Provide others the opportunity to take risks and learn from their mistakes.
Building Relationships – successfully initiate, develop, and foster relationships with others.
Take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely.
Empathize with the emotions of others and consider things from other people’s perspectives.
Integrity – demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics.
Be an honest person.
Modeling Cultural Values – act consistently in accordance with values that are consistent with those of the organization.
Show Drive and Taking Action – act on own initiative without being prompted.
Customer Focus – anticipate and recognize customer needs and remain dedicated exceeding customer expectations.
Use customer information to improve products and services.
Continually strive to improve customer service.
Respecting Others/Citizenship – encourage an atmosphere of teamwork by own actions.
Support others, facilitate their work, and defend them when appropriate.
Encourage cooperation and trust within a group.
Show a high concern for the rights, values, and worth of others.
Treat others fairly and consistently.
Give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective.
Supporting Harps’ Mission Statement – With respect and support from my peers and supervisors, I strive daily to exceed my customers’ expectations in an effort to support the Harps’ Mission Statement – “Our mission is to provide the best overall value to our customers, building a reputation for competitive prices, product quality and freshness, friendly service and cleanliness.”

Responsibilities

Manage produce department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.
Manage replenishment and inventory processes including ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation.
Manage merchandising and sales floor standards including proper stocking, rotation, signing, setting and maintaining displays, sampling and overall department procedures.
Manage fresh food preparation and production including maintaining food safety standards, food preparation and production requirements, cool standards and maintaining service counters.
Monitor, manage and be responsible for the department’s execution of all employee, customer and equipment safety programs, standards and training requirements.
Proactively manage and monitor the department’s potential risk liability and take immediate action to avoid any negative consequences.
Facilitate the resolution of conflict between others.
Clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner.
Consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others.
Initiate, develop, and foster relationships with others.
Demonstrate responsible behavior, thoroughness of work, and dependability.
Consistently demonstrate compliance with Harps’ policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned.
Completely understand what delivering more than expected means in regards to great customer service.
Remove any barriers impeding customer service.
Actively look for ways to help others by following our SMILE Program guidelines.
Demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics.
Act consistently in accordance with values that are consistent with those of the organization.
Model high standards of behavior for others through personal actions and commitment to the organization.
Hold self accountable by demonstrating a “no excuses” approach to own attitude, performance, and results.
Work in the best interest of Harps even when it involves putting individual needs aside.
Act on own initiative without being prompted.
Handle problems with minimal guidance.
Make things happen and take action quickly.
Anticipate and recognize customer needs and remain dedicated exceeding customer expectations.
Use customer information to improve products and services.
Continually strive to improve customer service.
Encourage an atmosphere of teamwork by own actions.
Support others, facilitate their work, and defend them when appropriate.
Encourage cooperation and trust within a group.
Show a high concern for the rights, values, and worth of others.
Treat others fairly and consistently.
Give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective.
Strive daily to exceed my customers’ expectations in an effort to support the Harps’ Mission Statement.