Assistant, Personal Shopping - Holt
About The Position
The Assistant, Personal Shopping collaborates with the Personal Shopping Advisor and provides administrative support. This role involves managing appointments, handling correspondence, communicating with clients, maintaining client information, preparing for client appointments, coordinating services like alterations and product transfers, running errands, managing product returns, ensuring the tidiness and maintenance of personal shopping salons, and contributing to loss prevention through asset protection. The role also includes participating in product information sessions and adhering to health and safety policies.
Requirements
- High school diploma
- Previous retail experience, preferably
- In-depth knowledge of MS Word, Excel, Power Point, Outlook, and the Internet
Responsibilities
- Takes all appointments and updates the Personal Shopping Advisor's calendar.
- Reviews and manages all correspondence, including drafting official client invitations.
- Communicates via phone and email on behalf of the Personal Shopping Advisor, providing superior customer service and ensuring professional, timely follow-up.
- Maintains and updates the Personal Shopping Advisor's client information, tracking and interpreting data for accuracy.
- Prepares and coordinates documents, materials, and merchandise for client appointments, ensuring adherence to standards.
- Coordinates alterations, product transfers, client merchandise, holds, and other services as required.
- Performs other assigned tasks, such as running errands, as needed to maximize the efficiency of the Personal Shopping Advisor's schedule/work.
- Retrieves and returns products to sales floors, adhering to all merchandising standards for personal shopping salons and departments.
- Ensures salons comply with store preparation standards, including general maintenance and upkeep.
- Reduces or eliminates loss through effective asset protection.
- Participates in product information sessions to become an expert.
- Observes all health and safety policies and requirements.
Benefits
- Competitive total compensation
- Generous employee discount
- Pension
- Health & dental benefits
- Tuition assistance
- Continuous learning and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
