Assistant Patient Care Manager, Birth Center/ Delivery Room, Full-Time, Evening Shift

University of Chicago • Chicago, IL

41d • Onsite

About The Position

Be a part of a world-class academic healthcare system, University of Chicago Medicine, as an Assistant Patient Care Manager in the Birth Center/ Delivery Room department. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area. The Assistant Patient Care Manager (APCM) will be responsible and accountable for overseeing the operations and patient flow of a designated Care Center on her/his respective shift. Duties include completing daily or shift specific quality audits and Managing for Daily Improvement (MDI) boards, facilitate daily huddles with staff, and directing delivery of quality, patient-centered care in a financially responsible manner. This is in collaboration with and under the supervision of the Patient Care Manager (PCM). In the absence of the PCM, the APCM assumes responsibility for the unit. APCM supports PCM with 24/7 coverage of the unit.

Requirements

• Graduate of an approved school of nursing.
• Bachelor’s degree in nursing.
• Minimum of two years nursing experience.
• Minimum of one year clinical experience in the area they are applying.
• Charge nurse experience with demonstrated leadership skills required and/or equivalent experience.
• Excellent interpersonal communication skills to maintain an open network of communication among staff members, care center and sector leadership, and other health care professionals and departments.

Nice To Haves

• Master’s degree preferred.
• Specialty certifications preferred.
• Experience working at an academic medical center and in a unionized environment preferred.
• Motivated in leadership role, clear with communication, organized preferred.
• Previous leadership experience including charge role or being a preceptor for nurses.

Responsibilities

• Overseeing the operations and patient flow of a designated Care Center on her/his respective shift.
• Completing daily or shift specific quality audits and Managing for Daily Improvement (MDI) boards.
• Facilitating daily huddles with staff.
• Directing delivery of quality, patient-centered care in a financially responsible manner.
• Assuming responsibility for the unit in the absence of the Patient Care Manager (PCM).
• Supporting PCM with 24/7 coverage of the unit.
• Participating in the interview and selection process of staff.
• Overseeing orientation of new hires.
• Maximizing care efficiency and throughput.
• Monitoring a budget (e.g. supplies).
• Participating with ongoing evaluation of productivity.
• Performance management.
• Assisting with conducting staff evaluations/MAX conversations.
• Monitoring staff for fitness for duty.
• Initiating and delivering corrective actions (e.g. written warning).
• Staff development.
• Facilitating staff education and needs assessment.
• Ensuring competency validation.
• Supporting leadership growth among staff.
• Staff retention.
• Assessing staff satisfaction.
• Developing and implementing strategies to address satisfaction issues.
• Developing methods to reward and recognize the staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level