Assistant Parts Manager

ZT Auto Luxury Charlotte LLC•Charlotte, NC

22d

About The Position

ZT Automotive is hiring an Assistant Parts Manager to run day-to-day parts operations alongside the Parts Manager. The role owns counter execution, inventory accuracy, and gross retention across retail and internal service sales. It is a leadership-track opportunity for a parts professional ready to advance to department management. ZT Automotive operates 17 franchise dealerships across multiple brands and dealer groups, offering strong performers a path to Parts Manager and beyond.

Requirements

At least 3 years of automotive dealership parts experience.
At least 1 year in a lead, supervisory, or senior counter role.
Working knowledge of a dealership DMS such as CDK, Reynolds & Reynolds, Dealertrack, or similar.
Understanding of inventory control, stock ordering, and parts pricing.
Strong communication skills with customers, technicians, and service advisors.
Valid driver's license and clean driving record.

Responsibilities

Supervise counter staff, drivers, and shipping/receiving alongside the Parts Manager.
Build daily schedules and assign work to cover retail and service counters.
Train and coach team members on process, product knowledge, and customer service.
Enforce department policies, pricing, and discount authorization limits.
Run daily cycle counts and resolve bin variances.
Manage stock orders, special orders, and lost-sale tracking to maintain fill rate.
Monitor obsolescence and aged inventory; execute returns and surplus disposal.
Ensure accurate receiving, bin locating, and DMS data integrity.
Protect gross profit by applying pricing structures and minimizing unauthorized discounts.
Support service department turnaround by keeping RO parts staged and accurate.
Participate in open repair order reviews.
Review daily reports for sales, gross, and exceptions; act on variances.
Create and process purchase orders; verify receipt against purchase orders and packing slips.
Reconcile vendor and OEM invoices, credits, and statements; resolve discrepancies.
Perform month-end reconciliation of parts inventory, accounts payable, and work-in-process.
Reconcile open repair orders, special orders, and parts charged to internal and warranty accounts.
Process warranty parts returns and maintain core return tracking and credits.
Prepare month-end and inventory reports for the Parts Manager and controller.
Cover the Parts Manager role during vacations and absences.