Assistant Parts Manager

Beechmont Auto Corporate Office•Cincinnati, OH

10d•Onsite

About The Position

Assistant Parts Manager We are seeking a knowledgeable and customer-focused Assistant Parts Manager to join our dealership team. The Assistant Parts Manager is responsible for assisting customers and technicians with parts inquiries, orders, and purchases – ensuring accurate, timely, and efficient service. This role involves managing inventory, maintaining parts records, and providing product expertise to internal and external customers.

Requirements

High school diploma or equivalent required
3-5 years’ experience in an automotive parts department or retail parts store preferred
Premium Brand experience knowledge strongly preferred
Strong computer skills and familiarity with parts catalog and inventory systems
Valid driver’s license and clean driving record required
Excellent customer service and communication skills
Strong attention to detail and organizational ability
Technical aptitude and product knowledge
Time management and multitasking abilities
Problem-solving skills and a collaborative attitude
Ability to work effectively with internal departments and external vendors

Responsibilities

Assist retail customers and service technicians with parts inquiries and purchases
Use electronic catalog systems and dealership software to look up parts, pricing, and availability
Accurately process parts orders, returns, and exchanges
Maintain and organize inventory, including restocking and conducting inventory counts
Place special orders with vendors when necessary and track order statuses
Ensure all transactions are properly documented and records are updated
Keep the parts counter, shelves, and storage areas clean and organized
Provide product recommendations and technical support as needed
Collaborate with service and sales departments to ensure timely part delivery
Stay up to date on new products, pricing, and manufacturer programs