Assistant Parts Manager

Castle Chevrolet•Villa Park, IL

7d•Onsite

About The Position

Castle Automotive Group is looking for an Assistant Parts Manager to join their team. They are committed to delivering an extraordinary customer experience every day and a supportive and engaging environment where employees can thrive. This role is for qualified, quality people ready to start their career within the company's family.

Requirements

GM auto parts experience (preferred)
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Ability to calculate figures/amounts including discounts, interest, commissions, proportions, %, area, circumference, and volume
Valid driver's license and able to meet insurability guidelines

Nice To Haves

GM experience a plus

Responsibilities

Oversee the parts sales process from start to finish
Communicate with staff and customers in a friendly and professional manner
Converse effectively/efficiently regarding customer parts status
Read and understand the parts catalog when looking up and speaking to specific parts
Answer phone calls, provide price quotes and other information to customers
Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
Provide high level service to both internal and external customers
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
Notify parts manager of out-of-stock parts or shop materials that need immediate attention
Locate out-of-stock parts from outside source and submit an emergency order, if necessary
Make sure all internal requests for parts are billed on service repair order
Receive payment from retail customers or obtains credit authorization