Assistant Parts Manager
About The Position
As an Assistant Parts Manager at Premier Equipment, you will help lead the Parts Department to deliver outstanding service and support to our customers and internal teams. You will assist in managing inventory controls, merchandising, staff scheduling, and process improvements while aligning with the company’s financial and operational goals. Your leadership will ensure that customers receive the parts and accessories they need efficiently, helping keep farms, homes, and jobsites running smoothly. You’ll work closely with the Branch Manager and other store locations to drive departmental success and growth.
Requirements
- Minimum of 5+ years' experience in Parts Department operations.
- Proficient with Microsoft Office and general internet functions.
- Strong written and verbal communication skills, capable of effectively engaging individuals and groups.
- Basic understanding of financial principles related to Parts Department operations.
- Ability to analyze and interpret internal reports.
- Willingness and ability to work extended hours and weekends as required.
- Excellent customer service skills with a customer-first mindset.
- Valid driver’s license.
- High School Diploma or equivalent required.
Nice To Haves
- Leadership experience or ability to lead and motivate a team is beneficial.
- Previous experience in parts management or related field.
- Familiarity with John Deere or agricultural equipment parts is an asset.
- Experience working in a multi-location retail or dealership environment.
- Additional post-secondary education or certifications in related fields are a plus but not required.
Responsibilities
- Develop, communicate, enforce, and monitor effective Parts Department processes to ensure internal and external customer satisfaction.
- Promote and merchandise parts and accessories in collaboration with other store locations.
- Monitor annual Parts Department goals and budgets, ensuring alignment with organizational financial and operational objectives.
- Oversee Parts Department marketing efforts monthly to ensure achievement of departmental targets.
- Maintain an accurate and effective parts inventory control system, including annual physical inventory counts and proper counter procedures.
- Ensure timely completion of all department reporting and submissions.
- Maximize the use of special terms and stock orders to achieve management stock order goals.
- Ensure department tools, equipment, and vehicles (if applicable) are properly maintained and in good working order.
- Identify deficiencies within the Parts Department and recommend corrective actions to the Branch Manager; implement action plans as directed.
- Maintain staff schedules to ensure adequate departmental coverage at all times, including Duty List and compliance requirements.
- Assist the Branch Manager with recruiting, staffing, and employee development for department staff.
- Perform any additional duties as assigned by the Branch Manager.
Benefits
- Comprehensive Health & Dental Coverage (includes vision and paramedical services)
- Company-Matched RRSP
- Annual Profit Sharing
- Boot & Tool Allowance
- Apprenticeship Scholarships
- Employee Assistance Program (EAP)
- Company Vehicle (for qualifying positions)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
