Assistant Operations Manager

Suddath Companies•Eden Prairie, MN

About The Position

The Assistant Operations Manager oversees assigned Workplace Services (WPS) operations and learns the business across all levels of the operation. The role supports the division in achieving operational and business-plan goals, including reducing waste, improving labor ratios, and increasing production. It provides operational support to management and helps coordinate warehouse, scheduling, staffing, and customer-service activities. Work is primarily performed in a climate-controlled environment, with occasional work in a non-climate-controlled warehouse or outdoors. The role includes physical activity such as sitting, standing, walking, bending, stooping, lifting and stacking items, and occasionally climbing and performing heavy labor. Reasonable accommodations may be available to individuals with disabilities to perform essential functions.

Requirements

High school diploma, GED, or equivalent.
At least two years of experience in transportation, logistics, or a related industry.
Valid state driver's license.
Strong knowledge of Microsoft Excel, Outlook, and Word.
Customer-service-oriented approach.
Ability to manage time effectively and consistently meet deadlines.
Ability to work in a team environment and demonstrate flexibility and patience.
Excellent organization, communication, and problem-solving skills.
Ability to work with minimal supervision and strong self-motivation.
Ability to read, speak, and write English sufficiently to understand and give directions and complete paperwork accurately.
Ability to operate standard office equipment and perform data-entry and typing functions.
Ability to lift and stack items up to 30 pounds overhead and items up to 65 pounds to chest height, and carry them 50 feet.
Occasional ability to lift items weighing up to 150 pounds to a height of ten inches.
Occasional ability to climb ladders, stairs, and ramps and perform generally heavy labor in varied weather conditions and temperatures.

Nice To Haves

Four-year college degree in Business, Supply Chain Logistics, or a related field.
Previous supervisory experience.

Responsibilities

Review daily work orders and dispatch work orders to contractors and workers.
Store shipments properly and efficiently.
Submit paperwork for daily warehouse handling and maintain a monthly storage spreadsheet.
Control, order, and monitor packing-material inventory and provide an accurate monthly report of materials.
Process Daryl Flood Authority paperwork.
Assist with scheduling orders for local accounts.
Process goods received in the warehouse and update warehouse storage records in the system.
Assist commercial teams with scheduling, crew routing, and paperwork processing.
Provide operational support to the management team.
Attend department meetings to stay informed about business plans and their effect on warehouse operations.
Assign daily workloads to department employees and ensure work is completed.
Assist in recruiting, interviewing, and hiring applicants.
Review scheduling needs and ensure crews are dispatched appropriately.
Identify equipment needs, staffing, and timelines for servicing clients.
Ensure company policies, including uniform and safety guidelines, are followed.
Follow and ensure enforcement of local security practices to deter theft.
Assist in assigning vehicles to local crews and ensure vehicles are not damaged.
Assist Workplace Services management with various tasks as needed.
Provide excellent customer service to internal and external customers.
Establish, implement, and enforce safe work practices.
Ensure employee time records are current and ready for processing.
Perform other duties as assigned.