Assistant Operations Manager

Ryder Supply Chain Solutions•Montgomery, AL
•$80,000 - $80,000

About The Position

Ryder is hiring an Assistant Operations Manager for its Supply Chain Solutions division in Montgomery, Alabama. This role oversees day-to-day operations within an assigned function and is responsible for operations and account management, leadership of direct reports, and achieving daily operational goals. The position is salaried, pays $80,000 annually, and is scheduled Monday through Friday from 10 a.m. to 7 p.m. The role includes managing customer service satisfaction and expectations, employee performance and development, daily planning and scheduling, health and safety, and compliance with state, local, and federal regulations. The Assistant Operations Manager may also provide off-shift support during critical customer network disruptions or crises and perform other duties as assigned.

Requirements

  • High school diploma or GED required.
  • At least two years of relevant experience in supply chain, logistics, warehouse, or an industry-related field required.
  • At least one year of direct supervisory or leadership experience required.
  • Advanced proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Access.
  • Advanced logistics industry knowledge.
  • Advanced knowledge and understanding of customer/company local and federal regulations.
  • Intermediate fundamental knowledge of Supply Chain Management components.
  • Advanced knowledge of manufacturing and production.
  • Ability to work within international functional teams.
  • High analytical ability to address unusual and difficult problems.
  • Demonstrated technical and professional skills in a job-related area.
  • Timely decision-making ability.
  • Strong oral and written communication skills.
  • Ability to build and maintain professional relationships across all organizational levels, including peers, work groups, customers, and supervisors.
  • Ability to work independently and as part of a team.
  • Flexibility and self-direction to excel in a fast-paced environment.
  • Ability to multitask; strong organization, time-management, attention-to-detail, and follow-up skills.

Nice To Haves

  • Bachelor's degree in Business, Logistics, or Supply Chain preferred.

Responsibilities

  • Oversee day-to-day operations within an assigned functional area and support operations and account management.
  • Lead direct reports and help attain daily operational goals.
  • Manage customer service satisfaction and customer expectations.
  • Manage staffing, employee performance, and development of exempt and non-exempt employees.
  • Manage day-to-day planning and scheduling.
  • Manage health and safety.
  • Ensure compliance with state, local, and federal regulations.
  • Provide off-shift support in the event of a critical customer network disruption or crisis.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits beginning after 30 days.
  • 401(k) savings plan with company match.
  • Discounted employee stock purchase options.
  • Employee discounts on tools, cars, appliances, travel, and more.
  • Paid major holidays.
  • Paid time off within the first year.
  • Up to 12 weeks of paid maternity leave.
  • Health, prescription, dental, vision, life insurance, and disability insurance options for full-time positions.
  • Paid time off for vacation, illness, bereavement, family, and parental leave.
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