Assistant Operations Manager

The Suddath Companies•Eden Prairie, MN

About The Position

The Assistant Operations Manager oversees assigned WPS Operations and learns the business at all levels of the operation. The role supports the division in achieving improved operational and business plan goals, including reducing waste, improving labor ratios, and increasing production. It provides operational support to management and helps coordinate warehouse, local account, and commercial operations while maintaining safe and effective practices and excellent customer service.

Requirements

High school diploma, GED, or equivalent.
At least two years of experience in transportation, logistics, or a related industry.
Valid state driver’s license.
Strong knowledge of Microsoft Excel, Outlook, and Word.
Customer-service-oriented approach.
Ability to manage time effectively and consistently meet deadlines.
Ability to work in a team environment and demonstrate flexibility and patience.
Excellent organization, communication, and problem-solving skills.
Ability to work with minimal supervision and demonstrate self-motivation.
Ability to read, speak, and write English sufficiently to understand and give directions and complete paperwork accurately.
Ability to operate standard office equipment and perform data entry and typing functions.

Nice To Haves

Four-year college degree in Business, Supply Chain Logistics, or a related field.
Previous supervisory experience.

Responsibilities

Review daily work orders and dispatch them to contractors and workers.
Store shipments properly and efficiently.
Submit daily warehouse-handling paperwork and maintain a monthly storage spreadsheet.
Control, order, and monitor packing-material inventory and provide an accurate monthly report.
Process Daryl Flood Authority paperwork.
Assist with scheduling orders for local accounts.
Process goods received in the warehouse.
Update warehouse storage records in the system.
Assist commercial teams with scheduling, crew routing, and paperwork processing.
Provide operational support to the management team.
Attend department meetings to stay informed about business plans and their effect on warehouse operations.
Assign daily workloads to department employees and ensure work is completed.
Assist with recruiting, interviewing, and hiring applicants.
Review scheduling needs and ensure crews are dispatched appropriately.
Identify equipment needs, staffing requirements, and timelines for servicing clients.
Ensure company policies, including uniform and safety guidelines, are followed.
Follow and enforce local security practices to deter theft.
Assist with assigning vehicles to local crews and ensure vehicles are not damaged.
Assist Workplace Services management with other tasks as needed.
Provide excellent customer service to internal and external customers.
Establish, implement, and enforce safe work practices.
Keep employee time records up to date and ready for processing.
Perform other duties as assigned.