Assistant Operations Manager

SP Plus•Seaside, CA

1d•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. The Assistant Operations Manager helps manage day-to-day operations at an assigned parking location, ensuring operations follow the location’s contractual guidelines, fostering positive client relations, and promoting a professional image. The role supports efforts to improve client and customer satisfaction and contributes to property-level financial and operational goals. The position assists with staffing and supervision, customer service, reporting, cash handling, budgeting, equipment maintenance, and general facility upkeep. It also supports the Facility Manager with additional duties as needed. The listed salary is $35.00 per hour.

Requirements

High school graduate.
Valid state-issued driver’s license showing current address and an acceptable driving record.
Clear oral communication, active listening, and ability to respond to questions.
Clear, informative writing and ability to read and interpret written information.
Strong customer orientation and positive attitude; responds to service requests courteously and professionally.
Ability to adapt to changes, delays, and unexpected events in the work environment.
Sound and accurate judgment.
Ability to perform the physical demands of the job, including regularly standing, walking, and handling cash and equipment; occasionally sitting, climbing or balancing, and lifting or moving up to 25 pounds.

Nice To Haves

A minimum of six months of parking experience is preferred.
Availability for second shift, third shift, and/or weekends may be required depending on location hiring needs.

Responsibilities

Assist with the day-to-day management of the assigned location and ensure parking operations comply with contractual guidelines.
Foster good client relations, promote a professional image, and participate in programs to improve client and customer satisfaction.
Contribute to the development of property-level financial and operational goals.
Assist with daily location activities, including customer interaction, evening closing reports, bank deposits, staff scheduling and supervision, month-end reports, cashier shift audits, time-card monitoring, hiring and training frontline staff, damage-claim reviews, petty cash disbursement, and annual budget preparation.
Courteously answer customers’ questions.
Assist with maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
Report known accidents, observed or suspected violations of company policy, safety hazards, and unusual occurrences to the Facility Manager.
Assist with cleanup of debris, water, oil spills, and similar materials.
Maintain thorough knowledge of the garage and of nearby major streets, landmarks, and freeways.
Assist the Facility Manager with other duties as needed.