Assistant Operations Manager

Maersk•Usa, CA

18d

About The Position

The Assistant Operations Manager supervises and coordinates warehouse workers responsible for ordering, receiving, storing, inventorying, issuing, and shipping materials, supplies, tools, equipment, and parts. The role plans daily work, manages staffing and schedules, monitors productivity and inventory accuracy, administers departmental payroll, and ensures procedures and safety practices are followed. This position works the third shift, from 9:00 PM to 6:30 AM, and directly supervises more than 20 Operations employees.

Requirements

High school diploma or general education degree (GED), or one to three months of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

Review inbound appointment logs and open order reports each day to plan work activities.
Plan inbound and outbound schedules to meet customer metrics.
Determine staffing needs based on workload and schedule staff accordingly.
Assign workers to duties based on workload and shipping schedules.
Review and update operational procedures, and ensure they are communicated to and understood by warehouse associates.
Track productivity and qualify performance by individual, function, and department.
Work with Inventory Control to maintain the highest possible inventory accuracy.
Manage department payroll.
Advise employees on handling received, stored, and shipped items; equipment use; stock maintenance; and related problems.
Trace item history to investigate discrepancies between inventory and stock-control records, and recommend remedial actions.
Determine work procedures, prepare work schedules, and expedite workflow.
Issue written and oral instructions.
Ensure proper safety procedures are followed.
Maintain harmony among workers and resolve grievances.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints; and resolve problems.