Assistant Operations Manager

Rinchem • Bensalem Township, PA

18d

About The Position

The Assistant Operations Manager supports facility and operational management and reports directly to the Operations Manager. The role assists the Manager and supports Supervisors to help ensure operations meet targets and maintain standards, while promoting safety, accuracy, and employee morale on the assigned shift. The Assistant Operations Manager serves as the manager in charge on that shift and is responsible for facility activities when the Facility Manager is absent.

The position oversees employee safety, training, shift performance, labor scheduling, and Showcase Standards. It works toward corporate and CSC goals using identified metrics, addresses employee and customer concerns, develops workplace-efficiency strategies, and recommends process improvements. The role may fill in for an absent Supervisor and must understand Supervisor responsibilities and be able to perform at least one Team Member’s duties.

The Assistant Operations Manager leads and participates in projects and promotes project-management excellence, applying working knowledge of Six Sigma and lean principles. The role also develops proficiency in Facility Management functions, including employee performance management, budgeting and cost control, asset management, intercompany communication, and customer relationships and development. Other duties may be assigned by the Operations Manager. The position requires the ability to lift up to 50 pounds and travel up to 10% of the time.

Requirements

• Bachelor’s degree in Business Administration, Supply Chain Management, or another related field.
• At least 1 year of experience in customer service, order fulfillment, inside sales, or a similar role.
• Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, and similar documents.
• Ability to write routine reports and correspondence.
• Ability to speak effectively and persuasively before groups of customers or organization employees.
• Ability to relate effectively to employees at all levels and build and maintain successful relationships.
• Proficiency in applicable computer programs.
• Ability to obtain Rinchem Supervisor/Management Trainee Certification.
• Ability to obtain other certifications required for the position.
• Ability to learn and maintain working knowledge of regulatory subject matter needed to maintain compliance in warehouse activities.
• Excellent project and time management skills.
• Ability to travel up to 10% of the time.
• Ability to lift up to 50 pounds.

Responsibilities

• Manage facility activities in the Facility Manager’s absence.
• Serve as the manager in charge on the assigned shift.
• Ensure employee safety and efficient performance of duties.
• Ensure employees on the shift are trained and proficient in their assigned duties.
• Schedule labor effectively and use overtime when needed.
• Maintain Showcase Standards on the assigned shift.
• Work toward Corporate and CSC goals using identified metrics.
• Develop strategies to improve workplace efficiency and achieve goals.
• Address employee and customer concerns.
• Recommend continuous improvements to current processes.
• Fill in for the Supervisor when absent, with proficient knowledge of Supervisor responsibilities and the ability to perform at least one Team Member’s duties.
• Lead and participate in projects and promote project-management excellence, using working knowledge of Six Sigma and lean principles.
• Learn and demonstrate proficiency in Facility Management functions, including employee performance management, budgeting and cost control, asset management, intercompany communication, and customer relationships and development.
• Perform other duties assigned by the Operations Manager.

Benefits

• Flexible working environment intended to support work-life balance.
• Opportunity to guide and lead others while furthering one’s career.
• Opportunity to work with a diverse team on challenging work in chemical logistics and transportation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager