Assistant Operations Manager

Consigli Construction•Milford, MA

About The Position

The Assistant Operations Manager supports the Director, General Superintendent in leading construction operations across multiple regions. This role contributes to operational planning, workforce strategy, field performance oversight, and coordination across departments, helping ensure project execution aligns with corporate goals and promotes efficiency, consistency, and operational excellence throughout the project lifecycle. The position coordinates field staffing, supports workforce planning and talent management, participates in business development and pursuit planning, and prepares operational reports and dashboards. It also oversees Assistant Superintendents and Superintendents, including performance management and hiring activities. Travel is primarily local during business hours, with occasional out-of-state or overnight trips (less than 20%).

Requirements

  • Experience coordinating field operations or construction staffing across multiple regions.
  • Background supporting operational planning, KPIs, and project tracking.
  • Experience collaborating with HR on workforce planning, hiring needs, or talent management.
  • Experience preparing operational reports, dashboards, or performance metrics.
  • Supervisory experience overseeing field operations staff, including Assistant Superintendents and Superintendents.
  • Strong operational planning and project management abilities.
  • Excellent organization and ability to manage multiple priorities in a fast-paced environment.
  • Effective problem-solving and decision-making, with sound judgment and discretion.
  • Strong interpersonal and communication skills, with the ability to engage stakeholders at all levels.
  • Ability to work collaboratively across Field Operations, Project Management, HR, and Business Development.
  • Self-starter with initiative, adaptability, and high attention to detail.

Responsibilities

  • Assist in developing, updating, and monitoring the annual operations plan, including KPIs and strategic objectives.
  • Track schedules, staffing, milestones, and major developments for regional pursuits, preconstruction activities, and active projects.
  • Support rollout and change management for operational initiatives, standard processes, and improvements across regions.
  • Coordinate field staffing assignments across multiple regions based on project needs, availability, and required skill levels.
  • Collaborate with General Superintendents to monitor workforce capacity, future demand, and skill requirements.
  • Research and analyze market trends, competitors, opportunities, and industry developments.
  • Participate in pursuit planning by aligning operational staffing and resources with proposals and project pipeline needs.
  • Partner with HR to forecast hiring needs, identify talent gaps, and recommend strategic hires or reassignments.
  • Analyze staffing trends, including attrition, succession planning, and leadership development.
  • Coordinate internship program assignments, onboarding, and early-career development for field staff.
  • Prepare and maintain operational reports, dashboards, and tools that provide visibility into project health, capacity, staffing, and KPIs.
  • Maintain accurate, confidential, and timely operational metrics and personnel data.
  • Oversee Assistant Superintendents and Superintendents, including performance management and hiring activities.
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