Assistant Operations Manager

Beacon Mobility • Shaler Township, PA

14d

About The Position

The Assistant Operations Manager helps advance the operations team using sound management techniques and fosters an environment of success and positive reinforcement. The role supports department managers and teams in their daily tasks, helps ensure timely delivery of services, and maintains a constant focus on safety. This is an entry-level position with training provided; prior management experience is not necessary.

Work is performed in a controlled office environment. The position may involve stressful situations due to high call volume or interactions with distressed individuals. The role participates in an on-call rotation, which may require responding to requests outside regular business hours.

Employment is contingent on passing a post-offer physical examination and medical history review, completing background checks (including criminal history, motor vehicle record, and child abuse clearance), and demonstrating emotional stability and the ability to manage multiple responsibilities effectively.

Requirements

• Three years of transportation work experience or equivalent.
• High school diploma.
• Must pass a post-offer physical examination and medical history review.
• Must successfully complete criminal history, motor vehicle record, and child abuse clearance background checks.
• Must demonstrate emotional stability and the ability to manage multiple responsibilities effectively.

Nice To Haves

• One year of supervisory experience is preferred.
• Knowledge of DOT and safety regulations is preferred.

Responsibilities

• Ensure teams understand their assigned daily duties and responsibilities.
• Provide open communication to team members to support transparency and mutual understanding.
• Help employees succeed in completing their daily tasks.
• Support other managers, dispatchers, drivers, attendants, and other employees.
• Train employees on new programs as necessary.
• Provide feedback and coaching to help employees remain safe and compliant.
• Analyze reports and data for accuracy.
• Attend meetings, conferences, and company events as necessary.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED