Assistant Office Services Manager

IST Management Services•Denver, CO

16h•$22 - $23•Onsite

About The Position

IST Management is seeking an Assistant Office Services Manager to execute and oversee on-site services in a professional legal environment. The position supports mailroom, records management, and hospitality services, and requires strong customer service, communication, organizational, and problem-solving skills. The role is full-time, direct-hire, and overtime eligible, with hourly compensation of $22.00–$23.00 depending on experience. The application deadline is 08/30/26. IST Management is a business process outsourcing company with over 1,800 employees and operations in more than 38 U.S. cities. It provides on-site mail, copy, records, and administrative services, as well as litigation and corporate office support services. The company is a Relativity Certified Provider and has received several workplace and business recognitions.

Requirements

High school diploma or equivalent (GED).
Attention to detail and the ability to think critically and resolve problems.
Customer service skills and the ability to maintain a consistent, high level of service.
Ability to multitask, manage multiple accounts, and establish priorities.
Valid driver's license and/or reliable transportation to and from work.
Ability to lift up to 55 pounds.
Ability to stand for long periods of time.
Willingness to cross-train for other job functions.

Nice To Haves

Knowledge of Microsoft Office, including Word and Excel, and familiarity with computer basics.
Prior relevant office experience.

Responsibilities

Maintain effective written and oral communications with clients.
Prioritize work and deploy staff as required to meet customer needs for timely service delivery and quality of work.
Ensure work standards are consistently met.
Oversee and assist with mailroom services, including scanning, sorting, and delivering mail and packages; coordinating with major shipping carriers; creating labels; and ordering supplies.
Assist with and oversee records scanning services, including scanning client records according to standard operating procedures, applying quality-control measures, and managing files confidentially and accurately.
Oversee and assist with hospitality services, including conference room scheduling, meeting setup and breakdown, arranging beverage stations, preparing refreshments and food, coordinating catering, and cleanup.
Maintain site common areas and kitchens, including light cleaning, supply ordering, and inventory.
Maximize productivity through efficient use of standard operating procedures.
Develop procedures to improve site operations and reduce operating costs.
Cross-train for other job functions as needed.