Assistant Office Manager (Albemarle)

DERMCARE MANAGEMENT LLC•Rio, VA

6d•Onsite

About The Position

The Assistant Office Manager will support our medical office with administrative, compliance and operational needs. This role involves a variety of front office duties, inventory management, communication with leadership, staff scheduling and performance tracking, and ensuring compliance with regulations such as OSHA and CLIA. The Assistant Office Manager will also oversee front office functions, including recruitment, hiring, supervision, and performance evaluation of front office staff, while maintaining a positive patient experience.

Requirements

Administrative Assistant and/or Receptionist experience
Exceptional Customer Service skills
Ability to work independently demonstrating sound judgement
Skilled in verbal communications to clearly convey complex problems and proposals in both formal and informal situations
Proficient in Microsoft Office and Electronic Health Records systems such as EMA.

Responsibilities

Support the Office with administrative, compliance and operational needs
Front office duties include opening/closing duties, answering phones, assisting patients with checking in and out, verifying insurances and billing information, do cash counts and cash deposits.
Keeping inventory of office supplies, products and injectables and ordering of supplies, as needed.
Communicate with office leadership to provide administrative updates: acts as liaison between physicians, office administration, and other business departments.
Tracking of employee schedules and performance; monitoring timesheets and payroll records.
Create staffing schedules, effectively monitors workflow and work volume and re-allocates to meet regular and special scheduling requirements
Assist with OSHA, CLIA and other compliance needs
Oversees all front office functions.
Recruits, hires, and supervises front office staff in addition to developing and attaining performance goals and objectives.
Evaluates performance of staff members.
Maintain a regular, visible presence in each department under his/her direction, ensuring that the patient’s experience is positive.