Assistant Neighborhood Sales Manager (Assistant On-Site Specialist) (Morehead City & New Bern, NC)

Stanley Martin•Morehead City, NC

5d•Onsite

About The Position

A day in the life of an Assistant Neighborhood Sales Manager involves starting between 9-10am in the assigned model home or sales office. The role supports the Neighborhood Sales Manager (NSM) in ensuring the sales office runs successfully. Responsibilities include greeting prospects and appointments, understanding their home search needs, and showcasing available homes. The position also involves maintaining the sales office by stocking brochures and auditing sales and marketing materials, including the website, for accuracy. A key part of the role is supporting homebuyers throughout the buying process, which includes weekly customer interactions to address questions about home progress and loan information. The Assistant Neighborhood Sales Manager will also collaborate with corporate marketing to promote neighborhood events and submit listing information to StanleyMartin.com and the MLS. Ultimately, this role is crucial for maintaining the neighborhood's appearance, delivering high-quality customer service, and contributing to the neighborhood sales goals.

Requirements

Eager to learn everything it takes to be a Neighborhood Sales Manager.
Excited to come to work every day to learn the Stanley Martin Way and embody the mission, vision and values of the company.
Result driven nature.
Excellent customer service and relationship building skills.
Motivated by friendly competition and the drive to hit sales goals.
Exudes active listening, confidence, and respect when communicating with others.
Has used a customer service approach in previous work.
Excited and eager to learn new technology quickly.
Detail oriented to effectively review marketing material and sales contracts.
Ability to stay organized to track prospect outreach, and sales needs.
Ability to think critically about any given situation.
Ability to work until 6pm and on weekends.
Proficient in various software systems; including MS Office.

Responsibilities

Greet prospects and appointments at the model home.
Understand customer needs in their home search and show available homes.
Maintain sales office organization by stocking brochures and auditing materials.
Ensure accuracy of sales and marketing materials, including the website.
Assist homebuyers throughout the buying process.
Communicate with customers weekly regarding home progress and loan information.
Interact with corporate marketing to announce neighborhood events.
Submit listing information for homes on StanleyMartin.com and the MLS.
Ensure the neighborhood looks great and provide high-quality customer service.
Help achieve the neighborhood sales goal.