Assistant Neighborhood Sales Manager (Assistant On-Site Specialist) (Leland & Bolivia, NC)

Stanley Martin Homes•Leland, NC

6d•Onsite

About The Position

The Assistant Neighborhood Sales Manager (ANSM) role is designed to support the Neighborhood Sales Manager (NSM) in ensuring the success of the sales office. This position involves direct interaction with prospective homebuyers, assisting them in their home search, and maintaining sales and marketing materials. The ANSM plays a crucial role in the home buying process, providing customer service, answering questions about home progress and loan information, and contributing to the neighborhood's sales goals. The role requires a proactive approach to customer service and a commitment to maintaining the neighborhood's appearance and sales targets.

Requirements

Motivated by friendly competition and the drive to hit sales goals.
Exudes active listening, confidence, and respect when communicating with others.
Has used a customer service approach in previous work.
Excited and eager to learn new technology quickly.
Detail-oriented to effectively review marketing material and sales contracts.
Ability to stay organized to track prospect outreach and sales needs.
Ability to think critically about any given situation.
Ability to work until 6pm and on weekends.
Proficient in various software systems, including MS Office.
Eager to learn everything it takes to be a Neighborhood Sales Manager.
Excited to come to work every day to learn the Stanley Martin Way and embody the mission, vision, and values of the company.
Result-driven nature.
Excellent customer service and relationship building skills are critical.

Responsibilities

Act as the right hand to the Neighborhood Sales Manager in setting up the sales office for success.
Greet prospects and appointments upon arrival at the model home.
Learn about prospects' needs and preferences in their home search.
Show available homes to prospective buyers.
Maintain sales office orderliness by stocking brochure material.
Audit sales and marketing materials, including the website, for accuracy.
Ensure homebuyers have necessary support throughout the buying process.
Communicate with customers weekly to answer questions regarding home progress, loan information, and other concerns.
Interact with corporate marketing to announce upcoming neighborhood events.
Submit listing information for homes on StanleyMartin.com and the MLS.
Contribute to achieving the neighborhood sales goal.
Ensure the neighborhood looks great and provides high-quality customer service.

Benefits

Access to competitively priced, high-quality health care options through Aetna, MetLife and EyeMed.
Employer-paid Short Term and Long Term disability, basic life and AD&D insurance.
Employee-paid life, Legal Resources, and Aflac supplemental options.
401(K) with up to $5K employer match.
Health Savings Account (HSA).
3 weeks of paid parental leave.
Flexible Spending Account (FSA) for dependent care.
12 weeks of paid maternity leave through our Short-Term Disability Plan.
Wellness benefits, including free and low-cost mental health resources and support services through our Employee Assistance Program.
Tuition and certification reimbursement.
15 days of vacation (increases with tenure).
6 days of paid sick leave.
No-cost coverage for identity theft or travel mishaps.
Discounts on buying a Stanley Martin home.
Discounts with partners in mortgage and title services.
Cell phone service discounts through Verizon.
Advanced pay option through Dayforce Wallet.
Giving Back Program for supporting local charities (up to $250 match, 8 hours leave).