Assistant Modality Manager CMC - Ultrasound

CH_050 Cayuga Medical Center at Ithaca•Ithaca, NY

13h

About The Position

The Assistant Modality Manager combines clinical expertise with frontline supervisory duties. Reporting directly to the Imaging Modality Manager, this position divides time between performing diagnostic imaging procedures and coordinating daily staff workflows, schedules, and quality-control metrics. The role supports enterprise-wide protocol standardization, manages clinical inventory, promotes regulatory readiness, and responds to patient experience and technical troubleshooting needs across health system locations. The Assistant Modality Manager performs advanced diagnostic or therapeutic procedures in the assigned modality, oversees equipment performance and quality-control logging, coordinates staffing and room workflows, and provides direct coaching and technical guidance to technologists. The position also supports onboarding, regulatory and audit readiness, supply control, and frontline resolution of patient and operational concerns. It provides supervisory coverage for the Modality Manager when needed and conducts formal performance reviews for technologists permanently assigned to the designated satellite or local site. The role requires an imaging certification in the modality being managed and at least five years of technical experience. Preferred qualifications include a relevant bachelor’s or master’s degree and three years of progressively responsible supervisory or management experience. The position requires occasional lifting up to 25 pounds, moving around the workspace, and travel between facilities as needed. Pay is $96,100–$129,700 annually, plus benefits.

Requirements

Imaging certification in the modality to be managed: CRT, RDMS, AART-Advanced Registries, CNMT, or ARMRIT.
A minimum of five years of technical experience.
Ability to move up to 25 pounds occasionally.
Ability to remain at a workstation and move around the workspace as needed to complete job tasks, with or without reasonable accommodation.
Ability to handle a fast-paced environment, multiple priorities, frequent and intense customer interactions, and frequent change.
Strong recall, reasoning, problem-solving, hearing, clear speech, legible writing, reading, and logical-thinking skills.

Nice To Haves

Bachelor’s degree in clinical Radiation Science or a closely related field from an accredited program.
Master’s degree in health administration or a closely related field from an accredited program.
Three years of progressively more responsible supervisory or management experience in the area to be managed.

Responsibilities

Perform advanced diagnostic or therapeutic procedures in the assigned imaging modality, maintaining technical quality and following ALARA or ACR safety standards.
Operate imaging systems, monitor equipment performance, assist with daily and weekly quality-control logging, and serve as the primary on-site contact for service engineers.
Coordinate daily staffing assignments and adjust coverage for call-ins or increases in volume.
Manage room turnover and workflow efficiency.
Coach and provide real-time technical guidance and peer mentoring to staff technologists.
Provide supervisory coverage for the Modality Manager in their absence.
Lead hands-on clinical orientation for new hires and cross-training staff, and document modality-specific competencies.
Monitor daily documentation, contrast-screening logs, and safety checklists to maintain readiness for Joint Commission and Department of Health inspections.
Manage on-site clinical supply inventories, track stock levels, prevent shortages or waste, and identify localized cost-saving opportunities.
Address patient experience issues, provider scheduling conflicts, and interdepartmental delays as the immediate point of escalation.
Manage localized day-to-day operations and conduct formal performance reviews for technologists permanently assigned to the designated satellite or local site.
Escalate complex personnel issues and cross-facility operational bottlenecks to the primary Modality Manager.
Travel between facilities as needed.