Modality Manager, CT

Cayuga Medical Center • Ithaca, MI

1d • $115,000 - $145,000

About The Position

The Imaging Modality Manager provides enterprise-wide oversight of assigned imaging modalities across all health system locations, driving operational excellence, safety, and standardization. This clinical leadership role oversees day-to-day operations, human resources, budgeting, legal compliance, and capital equipment installations for specific modalities. The manager works with assistant managers and clinical partners to implement system policies, build provider relationships, uphold safety guidelines—including ALARA and ACR MR safety principles—and deliver cost-effective, high-quality patient care.

The manager coordinates standardized clinical practices, staffing, training, protocols, equipment workflows, room utilization, budgets, expenses, labor productivity, revenue-cycle activities, equipment maintenance, and facility or equipment projects. The role also partners with radiologists, referring providers, and medical staff to address complex imaging needs and workflow challenges. It is accountable for patient experience, regulatory compliance, accreditation, quality improvement, hiring and staff development, and direct oversight of site leaders across system locations.

Requirements

• Imaging certification in the modality to be managed: CRT, RDMS, AART-Advanced Registries, CNMT, or ARMRIT.
• At least 3 years of experience in a progressively responsible administrative capacity in a hospital or similar health care setting.
• At least 5 years of technical experience.

Nice To Haves

• Bachelor’s degree in clinical Radiation Science or a closely related field from an accredited program, or a Master’s degree in Health Administration or a closely related field from an accredited program.
• Certified Radiology Administrator (CRA) registration.
• Seven years of progressively more responsible supervisory or management experience in the area(s) to be managed.

Responsibilities

• Manage cross-facility modality operations to maintain standardized clinical practices and consistent service delivery across all health system locations.
• Coordinate specialized staff training, protocol optimization, and equipment workflows to maintain operational readiness.
• Direct staffing schedules, room utilization, and resource allocation to maximize workflow efficiency and protocol adherence; perform technologist duties as needed.
• Assist with cost-center budgets and review Profit & Loss statements; monitor expenses, supply use, and labor productivity.
• Collaborate with revenue-cycle teams on charge capture, coding integrity, billing compliance, and denials management.
• Track imaging equipment uptime, schedule preventive maintenance, and coordinate engineering responses to equipment malfunctions.
• Participate in architectural planning, construction, renovations, and equipment upgrades; evaluate emerging imaging technologies and guide system-wide adoption of evidence-based practices and protocols.
• Optimize intake and imaging processes to provide timely services, clear communication, and a positive patient-centered experience.
• Address customer-service concerns and escalated operational issues with an empathetic, problem-solving approach.
• Partner with radiologists, referring providers, and medical staff to meet complex imaging needs and resolve clinical workflow challenges.
• Enforce compliance with applicable ACR, MQSA, Joint Commission, CMS Conditions of Participation, and state Department of Health requirements.
• Manage modality accreditation and maintain audit-ready status for regulatory inspections.
• Track performance metrics to reduce repeat and recall rates, contrast-related adverse events, and procedural errors.
• Lead hiring initiatives, corrective actions, continuous clinical education, and workforce realignment strategies.
• Provide hands-on clinical orientation and cross-training, and document modality-specific competencies.
• Supervise site leaders (Assistant Managers) and maintain administrative oversight across system locations, including final approval authority on system-wide compliance, hiring strategies, and site-initiated disciplinary actions.

Benefits

• Comprehensive benefits.
• Professional development opportunities.
• Eligible for on-call pay of $120 per two-hour block when called in to perform staff duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed