Assistant Mgr-Store - Retail Roanoke Store #60 306005

Orvis•Roanoke, VA

13h•Onsite

About The Position

As an Orvis Assistant Store Manager, you are responsible for assisting in all management responsibilities of the retail store, including leading the team in the absence of the Store Manager. You help the manager set the tone for how the team delivers consistent, world-class customer service. You help create a store environment that is welcoming, inclusive, and an educational resource for the surrounding community. As an ambassador for the Orvis brand, you demonstrate our core values as you lead by example in a fast paced, dynamic retail environment. We offer a retail career experience like no other. Our people are our most valuable assets; and we empower our associates to take care of the customer and exceed expectations. To be at their best, we also recognize that our associates need time to recharge and connect with nature. We believe in ensuring our associates have great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package.

Requirements

Independent leaders who can learn on the fly, demonstrate integrity and mutual respect, and create a fun and energetic store vibe
Excellent retail business acumen including selling skills, and sales analysis
Skills and confidence to tailor the Orvis brand presentation and merchandising to the unique Store space and floor plan of an individual store
Familiarity with payroll planning and scheduling
Ability to handle ambiguity, use sound judgement, and solve problems for customers and associates
Up-to-date computer skills with the aptitude to learn and utilize business programs as well as the ability to teach these programs to the team
Physical strength to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets
Physical ability to be on feet (standing/walking) for extended periods of time
Flexibility with schedule including weekend availability

Nice To Haves

Specialty retail experience
College degree

Responsibilities

Empower your team to deliver world-class customer service through empathy, critical thinking, and customer centricity
Act as an ambassador of the brand, aligned with the Orvis Vision, Mission, Core Values, and Culture
Have a fundamental understanding of core retail metrics and know which levers to pull to drive sales and profitability
Be entrepreneurial and can leverage assets across Orvis’ omnichannel retail platform
Communicate the Orvis brand and its lifestyle through creative and effective presentations, maintain visual standards, and maximize sell-thru by product placement and signage
Help recruit, develop, train, and coach associates who are bought into the company’s vision and mission, and create a pathway for growth
Ensure your team feels valued and supported through regular feedback, coaching in-the-moment, positive reinforcement, and acknowledgement from you and the Store Manager.