Assistant Store Mgr

Stoney Clover Lane•Newport Beach, CA

15h•Onsite

About The Position

Founded in 2009 by sisters Kendall and Libby Glazer, Stoney Clover Lane makes customizable accessories for travel and every day, aiming to be the #1 accessory brand and a go-to for gifting. The company prioritizes creating a memorable guest experience. The ideal candidate loves details, believes every occasion is special, enjoys connecting with people, and has a keen memory for names and faces. They are entrepreneurial, possess a merchant mentality, and are driven to achieve sales goals. This role is responsible for all aspects of store retail operations, maintaining a premium guest experience, managing inventory levels, streamlining processes, and overseeing the visual aesthetic of the store. The Assistant Store Manager works closely with key relationships, represents Stoney Clover Lane with enthusiasm, and fosters a positive environment for both staff and guests.

Requirements

Passion for the guest experience every step of the way, understanding that success comes from a great guest experience and a great employee experience.
Integrate fun and joy as part of the daily work experience and the environment created for staff and guests.
Operationally-savvy and numbers oriented.
Clear communication and the ability to ask for what is needed.
Solution-focused and takes calculated risks.
A relentless drive for results.

Responsibilities

Responsible for all areas of the guest experience.
On the floor five days a week working with guests and coaching staff.
Create a schedule allowing for dedicated time for weekly scheduling, inventory, customization, sewing, and events through excellent time management.
Ensure the team utilizes sales techniques and demonstrates them by actively selling on the floor, leading by example.
Perform daily store walkthroughs, visual merchandising and sell-through assessment.
Complete inventory receiving and processing as well as discrepancy and stock level management through the inventory communication channels.
Keep the back of house so well-organized it could be the front of house.
Delegate tasks based on strengths and utilize coaching moments to develop staff.
Make decisions in the guest’s best interest while coaching and empowering staff to do the same.
Recruit, train and develop staff and ensure all positions are filled with qualified, brand-savvy employees.
Fully accountable for overseeing the brand execution of in-store trunk shows.