About The Position

Assist the Market Manager with the daily operations of a storage center within a designated territory. The role includes directing day-to-day supervision of a storage center and associates, helping meet customer expectations, and maintaining OSHA and preventative maintenance programs. The position typically reports to the Market Manager and directly manages Storage Center Workers and Equipment Maintenance Technicians, including responsibilities related to hiring, termination, pay decisions, and performance management. The salary range is $58,000–$70,000. The position supports storage center and driver operations, including dispatch, waybills, container planning and conversion, staging, container searches, water testing, and monitoring Samsara software and video. It also includes payroll review, recruiting and onboarding, training, scheduling, OSHA and certification compliance, inventory and supply coordination, warehouse and drop-yard inspections, KPI and financial reporting, development planning, container auctions and reconciliation, and safety and repair training. The schedule rotates between weekdays and weekends. Travel is within the local territory. The role requires a high school diploma, the ability to pursue specified driving and equipment credentials, mechanical ability, and the physical capacity to perform desk-based and active tasks, including lifting boxes up to 40 pounds.

Requirements

  • High school diploma required.
  • College degree preferred, or a minimum of one year of prior management experience.
  • Ability to apply for and successfully attain a CDL Class B license or higher.
  • Must maintain a current, valid driver license from the state in which the position is assigned.
  • Must be able to obtain PODS forklift certification.
  • Ability to obtain a valid DOT medical card.
  • Mechanical ability to identify equipment problems.
  • Ability to sit at a desk and use a computer for up to eight hours a day, including keyboard and mouse use.
  • Ability to stand and walk up to eight hours a day; stoop, bend, and lift boxes weighing up to 40 pounds; and occasionally kneel, crouch, or crawl.
  • Required vision abilities include close and peripheral vision and the ability to adjust focus.
  • Ability to use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.
  • Ability to hear and communicate verbally using a telephone handset and/or connected headset device.
  • Willingness to work a rotating schedule that includes weekdays and weekends and travel within the local territory.
  • May be subject to pre-employment criminal background checks and/or drug screening, as well as random drug screenings under company policy.

Nice To Haves

  • College degree.

Responsibilities

  • Direct day-to-day supervision of a storage center and associates, and assist the Market Manager in meeting customer expectations.
  • Maintain OSHA and preventative maintenance programs for the storage center.
  • Ensure AM SOP compliance for Storage Center Workers.
  • Assist with dispatch and time-stamping for drivers; print and check IF waybills; coordinate with local and IF drivers throughout the day.
  • Develop an efficient plan to pull containers based on need and convert containers for drivers.
  • Conduct training and provide guidance to Storage Center Workers; monitor their IDP training progress and perform observations.
  • Ensure staging is prepared for the next day or week.
  • Lead missing-container searches and water-testing activity.
  • Monitor Samsara software and video and report violations to the Market Manager.
  • Perform other assigned duties, including backup EMT or Market Manager duties, and back up the Market Manager as needed, including rotating Sundays and weekends.
  • Review and approve payroll by each pay-cycle due date.
  • Submit container repair files and coordinate DEF and wiper-fluid delivery.
  • Open PARs and participate in interviewing, onboarding, and other Storage Center recruiting and hiring activity.
  • Create and post the monthly Storage Center Worker schedule.
  • Ensure associate certification and OSHA compliance.
  • Maintain inventory of signs, tools, latches, parts, and other supplies, and assist with ordering.
  • Visit and inspect all warehouses and drop yards in the market monthly and lead warehouse and drop-yard inspections for audit compliance.
  • Submit KPI and end-of-month information to the Market Manager and corporate support.
  • Review the prior month's P&L with the TM and finance lead.
  • Attend safety training sessions and complete assigned training.
  • Participate in IDP with the Market Manager and complete IDPs with Storage Center Workers.
  • Lead coordination of container auctions and submit quarterly container reconciliation to the TM for self-audits.
  • Attend EMT PODZILLA and customer-damage field-repair training.
  • Manage Storage Center Workers and Equipment Maintenance Technicians, including hiring/termination and/or pay decisions and performance management.
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