About The Position

The Assistant Market Manager supports the Market Manager with daily operations of a storage center within a designated territory. The role directs day-to-day supervision of the storage center and its associates, helps meet customer expectations, and maintains OSHA and preventative maintenance programs. It also involves managing Storage Center Workers and Equipment Maintenance Technicians, supporting hiring and performance management, and serving as backup for the Market Manager as needed. The schedule rotates between weekdays and weekends, and travel is within the local territory.

Requirements

  • High school diploma required.
  • College degree preferred, or at least 1 year of prior management experience.
  • Ability to apply for and successfully attain a CDL Class B license or higher.
  • Must maintain a current, valid driver's license from the state where the position is assigned.
  • Must be able to obtain PODS forklift certification.
  • Ability to obtain a valid DOT medical card.
  • Mechanical ability to identify equipment problems.
  • Ability to sit at a desk and use a computer for up to 8 hours a day; type and use a mouse.
  • Ability to stand and walk up to 8 hours a day, and to stoop, bend, and lift boxes weighing up to 40 pounds.
  • Ability to occasionally kneel, crouch, or crawl.
  • Close and peripheral vision and ability to adjust focus.
  • Ability to use hands to finger, handle, or feel; reach with hands and arms; and talk and hear.
  • Ability to hear and communicate verbally using a telephone handset or connected headset device.
  • May be subject to pre-employment criminal background checks and drug screening, as well as random drug screenings in accordance with company policy.

Nice To Haves

  • College degree.

Responsibilities

  • Ensure Storage Center Worker compliance with AM SOPs.
  • Assist with dispatching and time-stamping for drivers.
  • Print IF waybills for the day and check the next day's IF waybills.
  • Coordinate with local and IF drivers throughout the day.
  • Develop an efficient plan for pulling containers based on needs and convert containers for drivers.
  • Train and guide Storage Center Workers, monitor their IDP training progress, and conduct observations.
  • Ensure staging is prepared for the next day or week.
  • Lead missing-container searches and water-testing activities.
  • Monitor Samsara software and video, and report violations to the Market Manager.
  • Provide backup for the Market Manager as needed, including rotating Sundays and weekends.
  • Review and approve payroll each pay-cycle due date.
  • Submit container repair files and coordinate DEF and wiper-fluid delivery.
  • Open PARs and participate in interviewing, onboarding, recruiting, and hiring for Storage Center roles.
  • Create and post the monthly Storage Center Worker schedule.
  • Ensure associate certification and OSHA compliance; maintain inventory of signs, tools, latches, parts, and similar supplies and assist with ordering.
  • Visit and inspect all warehouses and drop yards in the market monthly, and lead inspections for audit compliance.
  • Submit KPI and end-of-month information to the Market Manager and corporate support.
  • Review the prior month's P&L with the TM and finance lead.
  • Attend safety training and complete assigned training.
  • Participate in Individual Development Planning with the Market Manager and complete IDP activities with Storage Center Workers.
  • Lead coordination of container auctions and submit quarterly container reconciliation to the TM for self-audits.
  • Attend EMT PODZILLA and customer-damage field-repair training.
  • Perform other assigned duties, including backup EMT or Market Manager duties.
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