Assistant Managing Director (AMD)

Hair Club • Tampa, FL

9h

About The Position

The Assistant Managing Director provides administrative and office support, facilitates the flow of new clients and existing members, oversees scheduling activities, and helps deliver the ultimate client experience. The role also supports the Managing Director and performs their job duties in their absence. Hair Club is an equal opportunity employer committed to an inclusive workplace where employees feel respected, valued, and empowered.

Requirements

• At least 2 years of administrative assistant and customer service experience.
• Strong phone skills and ability to multitask.
• Ability to build trust and maintain strong client and team relationships.
• Passion and energy for helping others, with genuine care and compassion.
• Ability to work independently and adapt to business needs.
• Willingness to continuously improve and eagerness to learn new skills and techniques.
• Strong active listening skills.

Nice To Haves

• Bilingual in English and Spanish.

Responsibilities

• Provide administrative and office support functions.
• Facilitate the flow of new clients and existing members.
• Oversee scheduling activities, including booking appointments and confirming them.
• Deliver the ultimate client experience to all clients.
• Assist with inventory management and take full responsibility for ordering products.
• Oversee Administrators and ensure accurate data entry.
• Use persuasive selling techniques to promote offers.
• Support the Managing Director and perform their job duties in their absence.

Benefits

• Five paid vacation days in the first year, with vacation increasing over time.
• Eight paid holidays in the first year.
• Five wellness days in the first year.
• Comprehensive medical, dental, life, short-term disability, long-term disability, and supplemental benefits.
• Participation in a 401(k) plan with company match.
• Company-paid training and opportunities for growth and advancement.
• Tuesday-through-Saturday work schedule, with Sundays and Mondays off.
• Closed for most major holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed