Assistant Manager - Store 618

Pride•West Springfield, MA

2d•$18 - $20

About The Position

The Assistant Manager supports the Store Manager with day-to-day convenience store operations and helps keep the store running effectively across shifts. The role includes customer service and register work, team leadership, hiring and training, inventory and merchandising, store cleanliness, scheduling, cash handling, deposits, and oversight of store financials. The Assistant Manager serves as acting manager when the Store Manager is away. Open availability is required, including weekends and holidays; the role is expected to work primarily second or third shifts. Candidates need reliable transportation and a valid driver’s license, a personal vehicle, and proof of insurance for bank deposits. The job also involves cleaning restrooms, removing trash, and maintaining outside areas such as fuel pumps. Candidates must be at least 18, proficient in English, have basic math skills, be willing to learn, and have or be able to obtain a Food Safety Certification. Employment offers are contingent on successful completion of a background check. Candidates may also be required to undergo drug screening in accordance with company policy and applicable law.

Requirements

Open availability, including weekends and holidays, with work primarily on second or third shifts.
Valid driver’s license, access to a personal vehicle, and proof of insurance to complete bank deposits.
Comfort with cleaning restrooms, taking out trash, and maintaining outside areas such as fuel pumps.
At least 18 years old.
Proficient in English and basic math skills.
Willingness to learn.
Must have or be able to obtain a Food Safety Certification.
Successful completion of a background check is required for an employment offer; drug screening may also be required.

Responsibilities

Support the Store Manager in all aspects of day-to-day operations.
Operate the register and assist customers quickly, accurately, and with a positive attitude.
Coach and motivate team members to upsell products and promotions.
Help hire, train, and lead a team focused on customer service and store success.
Act as manager when the Store Manager is away.
Handle inventory, ordering, and merchandising to keep the store stocked.
Maintain a clean and welcoming store, including restrooms, trash areas, and fuel pumps.
Create and manage team schedules to ensure full coverage.
Perform daily cash handling and deposits, and oversee store financials.
Provide feedback and leadership to motivate the team.
Perform other duties as assigned.